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Monarch

Behavioral health and substance use treatment

Behavioral Technician - Child Crisis

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeConcord, NC, USANo salary listed

About the Job

Requirements

  • A high school diploma is required.
  • A valid U.S. driver's license is required.
  • Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Responsibilities

  • Provide care to individuals receiving services while ensuring safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
  • Carry out functions that contribute to unit effectiveness and safety, including crisis intervention, taking vital signs, and observing individuals receiving services.
  • Maintain inventory supplies and make appropriate requisitions.
  • Maintain an environment conducive to recovery consistent with the program philosophy and best practices.
  • Respect the rights of individuals receiving services to make choices within available parameters and make every effort to follow their crisis plans.
  • Work with clients, families, and team members to ensure the crisis stabilization unit provides a safe and supportive environment consistent with recovery concepts and person-centered planning.
  • Coordinate and/or implement skilled activities involving care, treatment, and training of individuals receiving services on the crisis unit.
  • Ensure individuals receiving services maintain appropriate personal hygiene, perform activities of daily living, and receive proper nutrition.
  • Assist with self-help skills as necessary and keep the supervisor informed of individuals' conditions.
  • Prepare written reports as necessary, including vital signs, census reports, and incident reports.
  • Use the treatment plan developed by nursing staff and/or the substance abuse specialist.
  • Supervise individuals receiving services in activities of daily living, encouraging independence and personal responsibility.
  • Enforce behavioral limits using established policies, procedures, and rules.
  • Secure and relay information used by professionals for admission, discharge, and transfer of individuals receiving services.
  • Observe individuals receiving services for changes in physical and mental conditions and report changes to professional staff.
  • Monitor and document food intake during meals and snacks.
  • Assist with group educational sessions and/or activities as assigned, under supervision.
  • Attend and actively participate in required meetings and training, and maintain certification in agency, state, and federal training requirements.
  • Comply with agency policies and procedures and state and federal statutes and regulations related to the program area.
  • Demonstrate knowledge of emergency procedures and assist in crisis situations.
  • Complete other relevant responsibilities as assigned by the supervisor.
  • Drive and travel as required.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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