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MrBeast

YouTube-driven entertainment brand with food ventures

Director Mobile Marketing

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeRemote

About the Job

Requirements

  • The candidate must have 10–12 years of progressive marketing experience.
  • The candidate must have significant experience in telecommunications, wireless, mobile, subscription services, or an adjacent category.
  • The candidate must have a strong background in mobile go-to-market execution, subscriber marketing, lifecycle marketing, customer relationship management, retail marketing, or growth operations.
  • The candidate must have demonstrated experience supporting customer acquisition, activation, retention, referral, and household-growth programs.
  • The candidate must have experience coordinating marketing programs with telecommunications carriers, retailers, distribution partners, or large enterprise organizations.
  • The candidate must have a strong understanding of mobile-plan economics, switching behavior, device programs, promotional offers, customer onboarding, and churn.
  • The candidate must have experience managing complex cross-functional initiatives involving product, retail, customer service, analytics, finance, legal, operations, and external partners.
  • The candidate must have strong operational and program-management capabilities.
  • The candidate must be able to translate approved strategies into detailed, executable plans.
  • The candidate must have experience managing agencies, production partners, customer relationship management teams, media teams, and other external resources.
  • The candidate must have strong communication, presentation, and stakeholder-management skills.
  • The candidate must be comfortable working with performance data and marketing analytics.
  • The candidate must be able to operate effectively in a fast-paced environment with evolving priorities.

Responsibilities

  • Lead the development and execution of go-to-market plans for the telecommunications and mobile business.
  • Translate approved business, brand, and viral marketing strategies into detailed launch plans, workstreams, timelines, budgets, and deliverables.
  • Coordinate marketing execution for mobile plans, pricing changes, promotional offers, service features, device programs, upgrades, trade-ins, and customer benefits.
  • Develop customer-facing communications explaining plan value, pricing, switching processes, service features, and member benefits.
  • Ensure launches are supported by operational, retail, customer relationship management, customer-service, legal, and partner readiness.
  • Develop and execute customer-acquisition programs within the approved mobile marketing strategy.
  • Manage conversion initiatives across digital, retail, affiliate, referral, customer relationship management, paid media, and partner channels.
  • Partner with analytics and finance teams to monitor acquisition performance and improve conversion efficiency.
  • Identify friction in the customer journey and recommend improvements to enrollment, activation, and onboarding.
  • Optimize approved campaigns and offers based on performance data and customer behavior.
  • Own the operational development of customer onboarding, engagement, retention, renewal, win-back, and referral communications.
  • Build customer relationship management journeys across email, text messaging, application, web, and other owned customer channels.
  • Partner with product and customer-experience teams to improve activation, engagement, and long-term customer value.
  • Develop programs that reduce preventable churn and increase plan participation.
  • Manage the lifecycle calendar and coordinate communications across customer touchpoints.
  • Execute approved referral, family-plan, household-expansion, and member-get-member programs.
  • Manage incentive structures, customer communications, operational requirements, and campaign timelines.
  • Monitor referral participation, household conversion, and subscriber-growth metrics.
  • Recommend optimizations based on program performance without altering the underlying strategic or creative platform.
  • Coordinate with product, legal, finance, and customer operations to ensure offers are executable and compliant.
  • Lead day-to-day coordination of retail and distribution marketing for the mobile business.
  • Develop retail toolkits, merchandising requirements, sales materials, employee communications, and launch-readiness plans.
  • Coordinate with telecommunications partners and retail teams to ensure accurate execution across participating locations.
  • Support seasonal retail events, device launches, promotional periods, and customer-conversion initiatives.
  • Monitor retail performance and identify opportunities to improve customer education and conversion.
  • Manage day-to-day mobile marketing workstreams with the designated telecommunications partner.
  • Convert approved partnership commitments into marketing calendars, deliverable trackers, approval processes, and launch plans.
  • Maintain visibility into contractual marketing obligations, deadlines, dependencies, and partner requirements.
  • Prepare materials and reporting for senior partner reviews led by the Head of Viral Marketing and other executives.
  • Escalate strategic, commercial, creative, or relationship issues to the Head of Viral Marketing.
  • Maintain working relationships with partner marketing, retail, product, legal, analytics, and operations teams.
  • Operationalize approved creative and viral marketing platforms across mobile customer touchpoints.
  • Develop execution briefs for agencies, production partners, media teams, customer relationship management teams, retail teams, and other functional partners.
  • Manage asset requirements, production schedules, partner approvals, trafficking, localization, and launch readiness.
  • Ensure campaign materials align with approved strategy, creative direction, and brand standards.
  • Coordinate campaign implementation without assuming ownership of enterprise creative strategy or platform development.
  • Establish reporting for subscriber acquisition, activation, conversion, retention, churn, referrals, household growth, customer relationship management engagement, retail performance, and campaign efficiency.
  • Partner with analytics and finance teams to develop accurate performance dashboards.
  • Provide regular performance updates to the Head of Viral Marketing and relevant business leaders.
  • Identify executional improvements and make recommendations grounded in customer and performance data.
  • Conduct post-launch reviews and incorporate learnings into future mobile marketing programs.
  • Establish disciplined operating rhythms across mobile marketing workstreams.
  • Maintain integrated calendars, project plans, decision logs, approval trackers, risk registers, and status reports.
  • Clarify ownership, deadlines, dependencies, and escalation paths across internal teams and external partners.
  • Identify executional risks early and coordinate solutions with appropriate functional owners.
  • Build repeatable processes for managing multiple campaigns, offers, and launches efficiently.
  • Build and lead a focused team supporting mobile go-to-market execution, lifecycle marketing, retail coordination, and marketing operations.
  • Establish clear roles, responsibilities, goals, and performance expectations.
  • Develop team capabilities in telecommunications marketing, subscription growth, customer relationship management, retail execution, and program management.
  • Maintain alignment with the Head of Viral Marketing and operate within the strategic and creative direction established by that office.

Desired Qualifications

  • Experience with creator-led brands or entertainment businesses is helpful but not required.

About the Company

MrBeast

YouTube-driven entertainment brand with food ventures

MrBeast creates digital media content on YouTube featuring large-scale challenges, giveaways, and philanthropy. Its products extend into food and consumer goods: MrBeast Burger operates as a virtual restaurant that uses partner kitchens to fulfill online orders, and a line of chocolate products. The business earns through YouTube ad revenue, brand sponsorships, merchandise sales, and profits from its food and beverage ventures. The model relies on video content to attract a global, young audience and to drive demand for its store-brand offerings and sponsorships, then monetizes across media, merchandise, and meals. The company differentiates itself by high-stakes, participatory content and a clear philanthropic angle, along with diversified revenue streams beyond advertising. The goal is to entertain a worldwide audience while funding charitable initiatives and pursuing sustainable growth across media and consumer products.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$300M
Headquarters
Greenville, NC
Founded
2012

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