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LEGO

Produces and licenses construction toy sets

Sales Associate

Retail SalesUpdated on Nov 10
Full-timeKatowice, Poland

About the Job

Requirements

  • Retail experience is welcome but not required.
  • The candidate must represent the LEGO brand and its values.
  • The candidate must have strong customer-service skills.
  • The candidate must have very good organizational and communication skills.
  • Computer skills are an advantage.
  • Experience working with children is welcome.
  • The candidate must be available to work flexible hours, including evenings and weekends.
  • The role requires at least 40 hours of work per week.
  • Candidates offered positions with high engagement with children must complete child safeguarding background screening as a condition of the offer.

Responsibilities

  • Welcome customers and provide inspiring experiences for customers of all ages.
  • Identify individual customer needs and present product offerings and additional purchase benefits.
  • Offer the loyalty card, Shop@Home, and other available services.
  • Work with other sales associates to provide the best possible service to LEGO customers.
  • Follow company procedures and guidelines provided by the supervisor.
  • Maintain order and organization in the store backroom and ensure products are available on the sales floor.
  • Handle customer complaints and refer difficult situations to the supervisor.
  • Follow health and safety rules.

Desired Qualifications

  • Computer skills.
  • Retail experience.
  • Experience working with children.

About the Company

LEGO

Produces and licenses construction toy sets

LEGO designs and sells plastic construction toys with interlocking bricks that snap together using a stud-and-tube system, allowing compatibility across generations. It also licenses popular franchises, runs branded stores, creates digital games and films, operates LEGOLAND parks, and offers educational products. Its bricks use a precise clutch power to connect, supported by product families like DUPLO and Technic and a broad ecosystem of sets and accessories. LEGO aims to inspire learning and creativity through constructive play for children and adult fans, while growing its brand through licensing, media, retail, and education initiatives.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Billund, Denmark
Founded
1932

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