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Unifi

Full-spectrum aviation services for carriers

Wheelchair Agent

Customer ExperiencePosted on Nov 5
Full-timePhoenix, AZ, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Applicants must be at least 18 years of age.
  • Applicants must be able to obtain credentials required by airport, state, or customs authorities.
  • Applicants must be proficient in English.
  • Applicants must be able to frequently lift and move up to 70 pounds, constantly push and pull up to 70 pounds, and constantly walk, stand, reach above the shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Applicants must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
  • Applicants must be able and willing to work outdoors in weather conditions that may include severe seasonal elements.

Responsibilities

  • Push wheelchairs for passengers requiring assistance at the airport while ensuring a professional customer experience.
  • Assist passengers requiring wheelchair assistance with transporting, checking in, or claiming baggage.
  • Lift and assist passengers requiring wheelchair assistance up or down aircraft stairs and into or out of wheelchairs.
  • Gather wheelchairs from the concourse and return them to the staging area for use.
  • Adhere to all safety procedures and policies.
  • Perform other related duties as assigned within the skill and experience capabilities expected for the position.
  • Complete work safely and securely in accordance with company safety and operational standards.
  • Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.

About the Company

Unifi

Full-spectrum aviation services for carriers

Unifi provides a broad set of aviation services for airports and airlines, covering everything from arrival to departure, including ramp and passenger handling, cabin and cargo services, operations and load control, aircraft and ground support equipment maintenance, crew transportation, security, wheelchair and skycap services, and flight-control consulting. It works by delivering these services on-site at airports as a single, coordinated package, with teams and equipment tailored to each airport’s needs to support flights from planning to departure. It differentiates itself by offering an end-to-end suite of capabilities in one provider, enabling centralized management of diverse services for a smoother operation. Its goal is to help customers succeed in the competitive air travel industry by providing consistently high-quality services that give them an operational edge.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
1997

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