Full-Time

Senior UX Designer

Posted on 9/6/2025

Netomi

Netomi

201-500 employees

Enterprise AI for autonomous customer service

No salary listed

Noida, Uttar Pradesh, India

Remote

Category
UI/UX & Design (1)
Required Skills
Interaction Design
jQuery
JavaScript
Adobe Photoshop
Figma
Zeplin
JIRA
Sketch
HTML/CSS
Requirements
  • Overall 5+ years of relevant experience working as a UX designer
  • 4+ Experience in B2B SaaS products/platforms, and complex enterprise platforms.
  • 2+ years of experience working on AI, Generative AI, Agentic AI related products. You’ve worked on reimagining experiences where the advancements in AI transform how software products are designed
  • Hands on and proficient in interaction design, user testing, and user research techniques – using research and data to drive high-value product decisions.
  • With strong attention to detail, you are data-driven and use quantitative as well as qualitative data sources to inform your design decisions.
  • Ability to collaborate and communicate effectively with product managers and engineers.
  • Clear communication skills and an ability to tell compelling stories and articulate the rationale behind your design decisions.
  • Strong command of the English language, both written and oral. with the ability to write copy as required.
  • Strong sketching skills and can move seamlessly from low-fidelity whiteboard scribbles and paper sketches to high-fidelity mockups and prototypes.
  • Intimately familiar with the latest user-centred design trends and methodologies, setting up and working with design systems.
  • An expert with Figma and/or Sketch and Sketch-related tools (Abstract, Zeplin, InVision), Photoshop, Illustrator, and various other tools.
  • Planning and integrating concepts into a broad range of visual planning/
  • Presentational/ business tools – Miro, Microsoft Office, Google Workspace, etc.
  • Experience with UX project planning tools such as Jira, Trello, and Monday.
  • Working knowledge of HTML, CSS, Javascript, JQuery and other front-end markup languages.
  • A diverse digital portfolio that shows just how good you are with interaction design, user experience, typography, colours, layouts and images.
  • Design Degree (Visual communication, Graphic Design, Interaction Design or Human-Computer Interaction or equivalent experience/strong portfolio)
Responsibilities
  • Lead design initiatives by researching, conceiving, wire-framing, sketching, prototyping, and mocking up user experiences for our platform.
  • Make strategic design and user-experience decisions related to existing and new functions and features based on hands-on user research, or by designing options for an A/B test.
  • Work closely with product managers to understand requirements and develop high level and detailed storyboards, mockups and prototypes, to effectively communicate interaction, design, product and user goals.
  • Translate concepts into wireframes and high quality design deliverables to be used by the engineering team to build products.
  • Work closely with developers to address design implementation challenges.
  • Identify design problems and devise elegant solutions with a user-centered design approach.
  • Rapidly test and iterate your designs.
  • Collaborate with other team members and stakeholders.
  • Take smart risks and champion new ideas that lead to intuitive user experiences.
  • Act as a UX mentor and guide to our current and future UX designers.
  • Document findings, improvements and processes, as needed.
Desired Qualifications
  • Experience working with multiple design and/or development teams in different time zones
  • UI experience in building, uplifting and/or maintaining a design library of components, demonstrating a strong understanding of patterns and pixel-perfect consistency.

Netomi provides an enterprise AI platform that automates customer service at scale in regulated industries. Its agentic AI watches customer journeys in real time and proactively resolves issues across chat, email, messaging, and voice using a no-code deployment that integrates with CRMs and CMS. It offers an Auto-pilot mode for autonomous resolution and a Co-pilot mode to assist human agents, and it can handle very high volumes while meeting standards like ISO 27001, SOC2, and GDPR. A partnership with Adobe helps embed AI into software layers to anticipate customer needs, aiming to reduce support costs and boost customer satisfaction by resolving the majority of inquiries autonomously.

Company Size

201-500

Company Stage

Series C

Total Funding

$147.5M

Headquarters

San Mateo, California

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Accenture Ventures' $110M Series C in 2026 fuels enterprise AI governance expansion.
  • Adobe partnership embeds Netomi agents into Experience Cloud for upstream revenue.
  • No-code deployment accelerates adoption among risk-averse Fortune 1000 buyers.

What critics are saying

  • Ada.cx undercuts pricing after $190M Series C, capturing aviation clients in 12 months.
  • SellersFi steals insurance customers with 90% voice resolution in 6 months.
  • Adobe Firefly displaces Netomi in Experience Cloud by February 2026.

What makes Netomi unique

  • Netomi delivers brand-safe AI with embedded governance for enterprise compliance.
  • Agentic AI proactively resolves issues before tickets across omnichannel interactions.
  • No-code platform deploys complex agents in weeks for Fortune 1000 enterprises.

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Benefits

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
intelligence360
Dec 2nd, 2025
Netomi raises $55M in new funding round

Netomi, an AI company, has filed notice with the US Securities and Exchange Commission to raise $55 million in new funding. The filing was submitted under Regulation D, which allows companies to sell securities without registration under the Securities Act of 1933. Companies must file such notices within 15 days after the first sale of securities in the offering. The date of first sale is when the first investor becomes irrevocably contractually committed to invest. No additional details about the funding round, including investors or valuation, were disclosed in the SEC filing.

HR Today
Jul 19th, 2024
Joana Eguidazu Urretavizcaya Begins New Role as Chief People Officer for Latin America at GroupM

Shilpi Sardana has been appointed as Associate Director Talent Acquisition & People Success at Netomi, bringing global HR leadership experience and advanced qualifications in human resource management.

Nearshore Americas
Nov 25th, 2021
Netomi launches bot on Facebook Messenger

Netomi launched the first-ever bot on Facebook Messenger for Sony Pictures’ $100 million movie Goosebumps.

ExploreBit
Nov 19th, 2021
WndrCo - A New Media and Technology invests into Netomi in $30M

Netomi, an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost, has secured $30M in Series B funding led by WndrCo, the investment firm co-founded by Jeffrey Katzenberg.

Livemint
Nov 17th, 2021
AI customer-service startup Netomi raises $30 million

The new round of funding values the company at $210 million, up from a valuation of $67.5 million in 2019

INACTIVE