Digital Communications Specialist

Job Posting:

JR102239 Digital Communications Specialist (Contingent II -- Grant Funded) (Open)

Department:

BSU Business Operations, JM

Position Type:

Non-Regular Fixed Term (Fixed Term)

Open Date:

10-23-2026

Close Date:

$48,138 - $55,146

Job Description:

Under general supervision, performs a variety of routine professional and analytical assignments involving the practical application of management principles and techniques to routine operational activities.

The Digital Communications and Project Support Specialist supports the Department of Information Technology’s Business Operations unit through digital content development, technology communications, project documentation, and administrative support for assigned initiatives. The position prepares clear, accessible communications and maintains organized materials that support Title III Digital Transformation activities and other approved departmental projects. Working under the direction of the Director of Business Operations and in collaboration with the Strategic Initiatives Project Coordinator, the Specialist completes assigned communication, documentation, tracking, and logistical tasks.

DUTIES & RESPONSIBILITIES:

Digital Communications and Content Development

·        Draft and update technology announcements, newsletters, website content, FAQs, service notices, and other approved communications.

·        Translate information provided by technical and project leads into clear language for faculty, staff, students, and other stakeholders.

·        Maintain a communications calendar for assigned projects, announcements, and departmental initiatives.

·        Review content for accuracy, readability, accessibility, and consistency with university standards before submission for approval.

Project Documentation and Coordination Support

·        Support the Strategic Initiatives Project Coordinator by preparing meeting materials, documenting assigned meetings, and recording decisions and action items.

·        Maintain assigned project trackers, contact lists, documentation checklists, and shared folders using information provided by project owners.

·        Request routine updates and missing materials as assigned and notify the Coordinator of overdue responses or incomplete documentation.

·        Format project summaries, status reports, presentations, and closeout materials using approved content.

Title III Activity and Evidence Support

·        Collect and organize supporting documentation for assigned Title III activities, including approved progress updates, communications, event materials, and evidence of completed deliverables.

·        Maintain evidence folders and documentation checklists to support progress reporting and evaluation preparation.

·        Prepare visual summaries and presentation materials that communicate project accomplishments and benefits.

·        Refer questions about grant requirements, expenditures, or reporting decisions to the Activity Director or Project Coordinator.

Technology Awareness and Change Communications

·        Prepare approved communications regarding technology changes, service improvements, implementation milestones, and scheduled disruptions.

·        Develop awareness content promoting available technology services, cybersecurity practices, and university technology initiatives.

·        Coordinate publication and distribution of approved messages through designated university channels.

Event and Stakeholder Support

·        Assist with communications, registration, materials, scheduling details, and participant reminders for assigned technology events and stakeholder meetings.

·        Compile attendance information and feedback summaries for review by the Project Coordinator.

·        Maintain reusable communication templates and event materials.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

·        Knowledge of digital communications, content development, and basic technical writing practices.

·        Ability to translate technical information into clear, concise language for faculty, staff, students, and other audiences.

·        Ability to draft, edit, proofread, and format announcements, newsletters, website content, FAQs, reports, and presentations.

·        Knowledge of basic accessibility practices for digital content and documents.

·        Strong organizational skills and the ability to manage assigned tasks, competing deadlines, and routine follow-up.

·        Ability to maintain accurate trackers, meeting notes, action items, documentation checklists, and shared electronic records.

·        Ability to gather and organize information and supporting evidence for project updates, grant reporting, and evaluations.

·        Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint, or comparable tools.

·        Ability to use digital publishing, design, and collaboration tools to prepare professional communications and supporting materials.

·        Ability to support meeting and event logistics, participant communications, and feedback collection.

·        Ability to work independently on assigned responsibilities and collaboratively with the Strategic Initiatives Project Coordinator, technical staff, and university stakeholders.

·        Ability to follow established procedures, recognize incomplete information or delays, and refer issues requiring decisions to the appropriate supervisor or project lead.

·        Strong attention to detail, sound judgment, professionalism, and the ability to handle sensitive information with discretion.

MINIMUM TRAINING & EXPERIENCE:

·        Bachelor’s degree from an accredited college or university in Communications, Public Relations, English, Journalism, Business Administration, Information Technology, or a related field.

·        2–4 years’ experience in communications, content development, technical writing, project support, program support, or a related area. (preferably in higher education or IT).

·        Strong writing, editing, and communication skills.

·        Experience with content tools (Canva, Adobe Creative Suite, MS Publisher, or similar).

·        Strong organizational skills with the ability to manage multiple priorities.

·        Experience must demonstrate the ability to prepare written materials, maintain organized records, use office and collaboration applications, and complete assignments within established deadlines.

·        Higher education or public sector experience preferred.

CONDITIONS OF EMPLOYMENT:

·        Candidates selected for employment may be subject to medical inquiries and/or medical examination to determine ability to perform the job.

·       

·        Visas and labor certification will not be sponsored for this position.

Note: Position excluded from Union Representation and Collective Bargaining 

Additional Job Information:

Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave and annual leave; 10 paid holidays per year, tuition remission and supplemental retirement.

Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973,  the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.