Good Shepherd Hospice

Hospice and palliative support

Homecare Homebase System Administrator

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeOklahoma City, OK, USANo salary listed

About the Job

Requirements

A bachelor's degree in information systems, health informatics, computer science, healthcare administration, or a related field is required.
Three to seven years of system administration, electronic medical record, or healthcare IT experience is required.
Two or more years of hands-on Homecare Homebase experience is strongly required.
Experience in hospice or home health environments is required.
Demonstrated experience supporting revenue cycle, clinical workflows, and electronic medical record optimization is required.

Responsibilities

Administer and optimize the Homecare Homebase electronic medical record platform by managing system configuration, upgrades, integrations, workflow support, data integrity, issue resolution, and documentation to ensure secure, reliable, and efficient clinical, financial, and operational performance.
Ensure Homecare Homebase system compliance with hospice regulatory and data governance requirements by managing security controls, supporting audits and accreditation efforts, enforcing IT governance standards, and mitigating system risks to protect data integrity, privacy, and operational compliance.
Provide advanced Homecare Homebase system support and optimization by resolving complex issues, training users, managing incidents, collaborating with vendors and IT teams, and engaging stakeholders to improve system performance and operational efficiency.
Partner with executive leadership to align Homecare Homebase capabilities with organizational goals by serving as a subject matter expert, analyzing performance metrics, recommending system improvements, translating business and clinical requirements into solutions, and leading strategic system initiatives.

Desired Qualifications

HCHB certification or equivalent electronic medical record certification is preferred.
ITIL Foundation or similar IT service management certification is preferred.
Relevant platform certifications, such as system administration or healthcare IT systems certifications, are preferred.
HIPAA or healthcare compliance training is preferred.

Overview

Good Shepherd Hospice is seeking a Homecare Homebase System Administrator for our Corporate office in Oklahoma City, OK.

This position is responsible for configuration, maintenance, optimization and governance of the Homecare Homebase (HCHB) electronic medical (EMR) platform.

Homecare Homebase (HCHB) experience strongly required

Responsibilities

This role will provide end-user support, and ensure system reliability, regulatory compliance, and alignment with clinical and revenue cycle workflows to support high-quality end-of-life care. The administrator partners with clinical leadership and executive stakeholders to drive operational efficiency, data integrity, and strategic system enhancements that improve patient outcomes, staff productivity, and organizational performance in a highly regulated hospice environment.

Responsibilities Include:

System Maintenance & Optimization: Administer and optimize the HCHB EMR platform by managing system configuration, upgrades, integrations, workflow support, data integrity, issue resolution, and documentation to ensure secure, reliable and efficient clinical, financial, and operational performance.
IT Governance, Compliance & Security: Ensure HCHB system compliance with hospice regulatory and data governance requirements by managing security controls, supporting audits and accreditation efforts, enforcing IT governance standards, and mitigating system risks to protect data integrity, privacy, and operational compliance.
General IT & End-User Support: Provide advanced support and optimization of the HCHB system by resolving complex issues, training users, managing incidents, collaborating with vendors and IT teams, and engaging stakeholders to improve system performance and operational efficiency.
Strategic Executive Partnership: Partner with executive leadership to align HCHB capabilities with organizational goals by serving as a subject matter expert, analyzing performance metrics, recommending system improvements, translating business and clinical requirements into solutions, and leading strategic system initiatives.

Qualifications

Education:
- Bachelor's Degree in information systems, health informatics, computer science, healthcare administration, or related field.
Experience:
- 3-7 years of system administration, EMR or healthcare IT experience required
- 2+ years of hands-on experience with Homecare Homebase (HCHB) strongly required
- Experience in hospice or home health environments required
- Demonstrated experience supporting revenue cycle, clinical workflows, and EMR optimization
Certifications Preferred:
- HCHB certification or equivalent EMR certification
- ITIL Foundation or similar IT service management certification
- Relevant platform certifications (e.g. system administration, healthcare IT systems)
- HIPAA or healthcare compliance training

About the Company

Good Shepherd Hospice

Hospice and palliative support

Good Shepherd Hospice provides end-of-life care and support for patients and families facing serious illness. Nurses, physicians, aides, social workers, chaplains and volunteers coordinate comfort-focused services in homes, care facilities and other settings. The organization addresses symptoms as well as emotional, practical and spiritual needs throughout the hospice experience. Its work is specialized healthcare centered on quality of life, not general home care or curative hospital treatment. Service delivery depends on clinical, operational and administrative teams working across its care settings.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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