Medical Office Registered Nurse-Family Practice

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the supervision of the Site Manager, performs patient triage and has patient care responsibilities in support of multiple health care providers. Performs clinical, technical and clerical duties to ensure quality patient care is provided. The Medical Office RN works in collaboration with the physician(s), other healthcare provider(s) and other clinical support staff within the department and with other disciplines to plan and coordinate the delivery of patient care. The Medical Office RN demonstrates the knowledge and skills necessary to provide expected standards of care based on physical, psychosocial, cultural, educational, spiritual, safety and age-appropriate considerations of patients. Responsibilities include health maintenance, teaching, counseling, collaborative planning and restoration of optimal functioning and comfort or for the dignified death of those they serve.

Job Description:

Essential Duties & Responsibilities including but not limited to:

1. Telephone triage and assessment
2. Renders patient care within the scope of their training, including administering immunizations and allergy injections, performs blood draws, and obtains height, weight and blood pressure on all patients and documents appropriately in patient’s chart.
3. Assists physicians with minor procedures.
4. Prepares exam rooms and restocks supplies.
5. Enters required information for prescription refills properly through electronic medical record.
6. The Medical Office RN is expected to and is accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families.
7. Performing systematic patient and family assessment relevant to practice settings and record the related health data.
8. Analyze and interpret recorded data. Make informed judgments as to the specific problems and elements of nursing care mandated by a particular situation.
9. Delivering care that is specific to the age of the patient
10. Utilizing listening skills and clinical judgment in decision making to telephonically assess the severity of patient caller signs and symptoms.
11. Evaluating effectiveness of care and adapts plan based on patient/family response
12. Providing patient care by 1. providing necessary physical care to appropriate patient populations which include ADL’s, positioning, transporting, and treatments 2. Utilizing and transporting equipment 3. Monitoring and recognizing acute changes in the patient and intervenes appropriately and 4. Administering medications including blood and blood products
13. Establishes professional relationship with nurses, physicians and other colleagues and patients and families.
14. Educates the patient and family about the patient’s illness and treatment including preventative measures appropriate to the patient.
15. Supports Lahey Clinics commitment to community based activities both within the Lahey community and beyond.
16. Collaborates, cooperates and communicates with other healthcare providers to ensure quality and continuity of care.
17. Demonstrates skills as a responsive team member.
18. Demonstrates role of nurse as teacher.
19. Demonstrates ability to fulfill role in regulatory compliance and readiness.
20. Serve as patient advocate, within the limits of the law.
21. Upholds standards of quality nursing care
22. Demonstrates a commitment to lifelong learning.
23. Demonstrates evidenced based practice (EBP) in nursing.

Education: Nursing degree required.

Licensure, Certification & Registration: Current RN license to practice in state of Massachusetts. Must maintain BLS certification.

Experience: Medical Office experience is preferred. Skills, Knowledge & Abilities: Excellent communications skills to effectively educate and assist patients as well as interacting with providers and staff. Ablility to make sound decisions under pressure. Ablility to handle confidentiality information. Must have the organizational skills and the ability to follow through on tasks.

Pay Range:

$32.24 - $55.32

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled