Product Operations
Generalist
Posted on 8/14/2023
INACTIVE
Ramp

1,001-5,000 employees

Comprehensive finance platform for corporate card management, bill
Company Overview
Ramp is a comprehensive financial platform that streamlines corporate expenses, bill payments, and accounting automation, saving businesses time and money, with users reporting an average 3.5% more savings and 8x faster book closing. As the fastest-growing corporate card and bill payment platform in America, it serves a diverse range of clients from startups to global enterprises, and was named Fast Company’s 2023 Most Innovative Company in North America. The company's commitment to modernizing finance operations is evident in its user-friendly interface and responsive customer service, which have been praised for eliminating manual work and reducing human errors.
Financial Services
Data & Analytics

Company Stage

Series D

Total Funding

$1.7B

Founded

2019

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

29%

1 year growth

124%

2 year growth

356%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Python
Sales
SQL
Java
CategoriesNew
Operations & Logistics
Software Engineering
Requirements
  • Minimum 2 years working in product management or product operations
  • Strong ability to use data to understand opportunity and query data via SQL
  • Experience working directly with customers through feedback requests and/or user research interviews
  • Experience leveraging qualitative feedback to create product recommendations
  • Ability to execute in sometimes nebulous or undefined problem spaces
  • Strong investigative and critical thinking skills
Responsibilities
  • Identify opportunities to automate manual processes and build out robust processes to help us scale operationally as we continue to expand the scope of our products
  • Leverage our qualitative and quantitative insights from our customers to help drive the activation of our core products
  • Work closely with our customer experience and sales teams as we roll out new features
  • Work with engineering, support and product on scaling Ramp’s issue management for your supported products
  • Work directly with our customers in interviews and ad hoc feedback requests to help improve our core growth products
Desired Qualifications
  • Technical programming experience (Python, Java, etc.)