VP – Account Director @ Klick

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Welcome Peregrine Market Access

In 2025, Peregrine Market Access joined the Klick Health family, extending and expanding Klick's Market Access capabilities.

Job Details

The VP, Account Director independently leads and manages the client/agency relationship for one or more accounts with aggregate revenue typically in the range of $2-4M. This position serves as a leader within the agency, typically manages a team of 3-6 direct reports (depending on the scope of business), and is responsible for talent development. The VP, Account Director manages the senior level client/agency relationship and is a primary influencer of client managed markets marketing, strategic direction, and brand stewardship. This position coordinates with functional leads and ensures collaboration and partnership across the agency team. The VP, Account Director is tasked with driving profitability and growth of the agency business both organically and externally

The successful VP, Account Director leads one or more account teams to obtain a high level of client satisfaction while driving agency growth and profitability. This person possesses a deep understanding of managed markets, marketing communications, brand strategy, and the pharmaceutical industry. The VP, Account Director possesses very strong communication and presentation skills and is confident presenting to senior-level internal and external stakeholders. This person is able to develop and clearly articulate a vision, whether for the brand, client, or agency. They are comfortable working in an ambiguous environment and remain flexible and nimble to business needs.

Responsibilities:

Owns one or more client engagements and provides vision and direction to the agency and client team
Exhibits expertise in the principles of all facets of managed markets marketing communications, including value proposition, payer customer insight and behavior, segmentation
Serves as key participant and influencer in advancing client managed markets marketing strategies
Manages Value Brief development with Managed Markets Content Expert, Creative Director, Medical Strategy, and Digital; challenges team and client to maintain strategic focus
Exhibits strong understanding of all aspects of client and agency finances, managing P&L for 2-4M
Embodies agency values and officer commitments; works with functional leads to improve process, build consensus, diffuse conflict and create a positive team and agency environment
Partners with all functions and disciplines within agency and proactively engages functions as appropriate for client and new business
Excels at managing, developing and motivating direct and indirect reports and broader agency team
Builds development plans for personal and professional growth; sets clear performance expectations and identifies stretch goals
Champions managed markets, communications, marketing, digital, and other relevant learning opportunities
Takes appropriate development or other actions to address underperformance
Drives agency and network growth
Identifies new business opportunities within existing accounts that foster organic growth and engage broader Market Access solutions
Partners closely with new business team to identify and pursue new business opportunities outside of existing accounts
Leads/participates in new business RFI/RFP and pitch efforts

Key Competency: Managed Markets Marketing

Critical thinker in all aspects of client and agency business; demonstrates sound judgment and resourcefulness to solve problems for optimal resolution
Proactive leader who demonstrates initiative when exploring team and client needs, marshaling internal team resources, and learning about disease states, therapeutic categories, managed markets customers, marketing principles, pharmaceutical industry market dynamics, brands, and communications channels
Demonstrates a developing mastery of skills, such as: negotiation and persuasion, organization, problem solving, priority setting, and presentations skills to internal and external audiences in a variety of settings
Drives client business with a holistic approach; considers broader agency needs to ensure growth and profitability
Applies knowledge of pharmaceutical marketing to support development and execution of both strategic and tactical managed markets plans
Understands the principles and framework for client's and brand's strategic approach to managed markets
Understands and demonstrates a willingness to embrace marketing mix components including print, digital, and social media

Key Competency: Leadership

Demonstrates a commitment to success; creates a sense of urgency and challenges team to improve performance and drive agency growth
Committed to fostering a team environment across functions and network
Demonstrates strong analytical and critical thinking skills; effectively presents point-of-view and influences decision-making
Exhibits leadership presence, maintains composure under pressure
Creates a sense of urgency to meet objectives; challenges the status quo; demonstrates the courage to stand alone and defend opinions
Exhibits intellectual curiosity; generates excitement for learning, new ideas, new business opportunities, and new technologies
Acts with professionalism and integrity - exhibits open, honest, and fair behaviors
Demonstrates respect, empathy and appreciation for others
Demonstrates awareness of his or her actions and personal interactions impact others, and coaches team members to do the same

Job Qualifications:

Bachelor's degree (marketing, communications concentration preferred), MBA, or advanced degree
10+ years of agency, healthcare marketing experience
Strong knowledge of managed markets, general pharmaceutical marketing and sales. Brand management experience preferred
Proven track record managing and developing talent
Working knowledge of common internet/new media concept s and practices
Travel required, approximately 20-50%

#LI-Hybrid #LI-MK1

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

VP – Account Director

Market Access

Klick

Responsibilities:

Key Competency: Managed Markets Marketing

Key Competency: Leadership

Job Qualifications:

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