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Texas A&M University System

Texas public university system

Bilingual Medical Assistant 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeDallas, TX, USANo salary listed

About the Job

Requirements

  • A high school diploma or an equivalent combination of education and experience is required.
  • Two years of related experience are required, including at least one year of phlebotomy experience.
  • Fluency in spoken and written English and Spanish is required, with the ability to interpret and translate accurately between the languages.
  • Knowledge of word-processing, spreadsheet, and database applications is required.
  • Strong verbal and written communication skills are required.
  • The ability to multitask, work cooperatively with others, and maintain confidentiality is required.
  • Completion of a medical assistant training program is required.
  • Current CPR, BLS, and AED training and certification are required.
  • The role requires evening and weekend hours as needed for research visits, travel to various counties within Texas, and the ability to lift or move light and moderate objects.

Responsibilities

  • Perform medical-assistant duties and daily research data collection.
  • Measure and document vital signs, anthropometric measurements, and body composition according to study protocols; training will be provided for specialized equipment.
  • Collect and process biological specimens, including blood, urine, saliva, stool, breastmilk, and hair or nail samples, following BSL-2 safety standards.
  • Prepare and label biological specimens, maintain chain-of-custody documentation, and ensure accurate storage and transport.
  • Administer study questionnaires and assist participants with digital health assessments.
  • Document pertinent findings and communicate with the study team as appropriate.
  • Update participant information and results in electronic software records.
  • Follow standard operating procedures for clinical procedures and maintain research participant privacy and confidentiality.
  • Communicate directly with research participants, including engaging participants, administering questionnaires, explaining study procedures, collecting participant information, and documenting study information in English and Spanish as necessary.
  • Identify equipment and supply needs to facilitate clinical research protocols.
  • Maintain clean exam and data collection rooms to prevent the spread of infection, and keep clinical supplies stocked and available for patient care.
  • Maintain inventory and care of medical supplies and equipment, observe expiration dates and storage requirements, and order or replenish supplies as needed.
  • Ensure point-of-care testing complies with CLIA Waiver Certificate requirements and maintain required documentation.
  • Support data entry and verification in electronic data capture systems and research databases.
  • Monitor participants for adverse events and promptly report them to the principal investigator or Clinical Manager.
  • Escalate non-routine issues, questions, and concerns to the MHAC Clinical Manager.
  • Work with the MHAC Clinical Manager to identify abnormal participant results and arrange appropriate follow-up when necessary.
  • Maintain certifications and training required for the role, including CITI training, CPR, AED, and Bloodborne Pathogens training.
  • Comply with applicable Texas A&M University System, state, and federal rules and regulations, and collaborate across departments to support safety and compliance in human research studies.
  • Maintain HIPAA compliance when applicable.
  • Perform other assigned duties, including office projects and tasks assigned by the supervisor.

Desired Qualifications

  • Experience in clinical or public health research, including specimen collection and data management.
  • Familiarity with CLIA-waived testing, BSL-2 procedures, and mobile health operations.
  • Proficiency in REDCap, Microsoft Office Suite, and electronic medical record systems.
  • Certified Medical Assistant certification through an accredited program such as AAMA, AMT, or NHA.
  • Strong interpersonal, leadership, problem-solving, and organizational skills; attention to detail; sound judgment; and a professional demeanor.
  • Ability to collaborate on a multidisciplinary team, take initiative, work independently, and manage priorities and assigned tasks.
  • Customer service skills for working effectively with people from diverse backgrounds.
  • Knowledge of Microsoft 365 applications.

About the Company

Texas A&M University System

Texas public university system

Texas A&M University System is a statewide public university system combining higher education, research, and public-service agencies. The system coordinates universities and state agencies that deliver teaching, research, extension, engineering, health, and community programs. It serves students, faculty, researchers, public agencies, industries, and communities throughout Texas. Its operating model centers on autonomous member institutions connected through system governance, shared services, public funding, and statewide missions. Teams work across instruction, research, healthcare, extension, engineering, technology, administration, facilities, and public service. Teams support coordinated daily delivery.

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