Full-Time
Posted on 9/16/2025
Payment processing and customer engagement platform
$124k - $140k/yr
San Francisco, CA, USA
Hybrid
Hybrid position requiring in-office presence 3 times a week.
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SpotOn provides payment processing solutions and integrated customer engagement tools tailored for small businesses such as restaurants, retail stores, and service providers. It offers an end-to-end digital platform that helps businesses get paid faster, increase revenue, and improve efficiency by unifying payments, loyalty, booking, and ordering with operational tools into one system. Transactions generate revenue for SpotOn through processing fees and subscription fees for software services, while its consumer-facing app connects customers to merchants for deals, rewards, appointments, and orders. Compared with competitors, SpotOn combines payment processing with a wide suite of engagement and business-management tools in a single, easy-to-use platform backed by 24/7 customer support. The company’s goal is to help small businesses grow by simplifying payments, boosting customer engagement, and streamlining operations.
Company Size
1,001-5,000
Company Stage
Series F
Total Funding
$915M
Headquarters
San Francisco, California
Founded
2010
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Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, holiday and sick time
Headspace membership
Home office equipment
Monthly cell phone and internet stipend
Unlimited access to virtual audio and visual workouts
Subscription to Linkedin Learning
Tuition reimbursement
Loman AI partners with SpotOn to automate restaurant phone orders. Loman AI, a leading voice AI phone answering platform for restaurants, has partnered with SpotOn, a top restaurant technology provider, to bring AI-powered phone automation directly to SpotOn POS users. This collaboration turns a longstanding operational bottleneck the restaurant phone into a 24/7 revenue-generating channel, allowing operators to capture every opportunity while reducing front-of-house stress. Through this integration, restaurants using SpotOn can now deploy Loman's AI voice agent to manage inbound calls around the clock. The system answers calls instantly, takes orders, books reservations, securely processes payments, addresses guest inquiries, and integrates seamlessly with the restaurant's POS system. As a result, restaurants eliminate missed calls during peak hours, improve order capture rates, and ensure no revenue is lost due to understaffing or high call volumes. For SpotOn operators, the benefits are clear and substantial. They include: * 24/7 call answering with zero hold time * Automated order and reservation handling * Elimination of missed calls during busy periods * Higher inbound order capture and increased average order value * Reduced pressure on front-of-house staff * Enhanced guest experiences through consistent, instant service * Scalable handling for promotions, events, and peak hours * Seamless integration into existing workflows "The phone is still one of the biggest revenue channels in restaurants, and it's been broken for years," said Christian Wiens, Founder and CEO of Loman AI. "This partnership with SpotOn gives operators a real solution. Calls get answered instantly, orders get captured, reservations get booked, and teams can focus on hospitality instead of juggling ringing lines. It's a direct upgrade to revenue, operations, and guest experience." Moreover, this collaboration allows SpotOn restaurants to modernize their guest communication layer, scale service without increasing labor costs, and safeguard revenue during peak demand using AI automation. "Our goal is to give restaurants tech that actually makes the shift easier," said Bryan Solar, Chief Product Officer of SpotOn. "Every call is revenue on the line. With Loman, operators keep the phone from becoming a bottleneck, protect peak-hour sales, and free up the team to move faster on the floor." By integrating AI-powered voice solutions into daily operations, SpotOn restaurants can now transform customer interactions into efficient, revenue-generating opportunities, enhancing both operational efficiency and guest satisfaction.
Loman AI, a voice AI phone answering platform for restaurants, has partnered with SpotOn, a restaurant technology company, to bring AI-powered phone automation to SpotOn POS users. The integration enables restaurants to automate inbound calls 24/7, with Loman's AI agent handling orders, reservations, payments and customer queries whilst integrating directly into point-of-sale systems. The partnership aims to eliminate missed calls during peak hours, increase order capture rates and reduce front-of-house labour pressure. Loman's system answers calls instantly with zero hold time and includes AI-driven upselling capabilities. "The phone is still one of the biggest revenue channels in restaurants, and it's been broken for years," said Christian Wiens, founder and CEO of Loman AI. SpotOn users can activate Loman immediately through their dashboard.
SpotOn and Visa Direct enable fast, seamless payouts for tipped employees. SpotOn, the leading restaurant management system trusted by independent restaurants nationwide, today announced its collaboration with Visa, a global leader in digital payments, to implement Visa Direct. With Visa Direct integrated into SpotOn's DayCheck solution, restaurant owners can simplify tip payouts and cash flow, while employees gain rapid access to their earnings through Visa's trusted payment network, helping boost satisfaction, retention and financial control. "Independent restaurants are under pressure to do more with less, and that includes finding ways to support their teams," said Doron Friedman, Chief Innovation Officer at SpotOn. "By working with Visa to bring Visa Direct into DayCheck, we're giving operators a way to simplify tip payouts and cash flow, while empowering employees with the flexibility to access their earnings rapidly. It's a win-win that strengthens both restaurants and the people who power them." With SpotOn Teamwork and DayCheck, enabled by Visa Direct's payment capabilities, operators can skip manual calculations, cash handling, and delayed payouts. Unlike other solutions, DayCheck doesn't require prefunding (setting aside funds in advance) for qualified merchants, enabling stronger cash flow while making tip distribution faster and more transparent. Behind the scenes, Astra powers seamless, rapid payouts enabling SpotOn to move tip funds without requiring prefunding or manual cash handling. Astra's enterprise-grade payments infrastructure manages everything from initiation to settlement, with automated treasury functions that reduce operational friction and help operators elevate their employee experience. This digital-first process reduces administrative burdens for owners and helps them stand out as employers of choice.
San Francisco, CA - July 7, 2025 - SpotOn, a leading restaurant management system, today announced the launch of Picked for You, a new AI-powered feature for its commission-free online ordering system, SpotOn Order.
SpotOn, a restaurant management system, has launched GoTo Place, a mobile-first ordering app designed to help independent restaurants drive direct orders, build customer loyalty and boost profits without the high commissions or competition often associated with third-party platforms.