Senior Solution Systems Analyst/Solutions System Analyst

THE BUSINESS 

We are Everyday Luxury™. 

It's what we do and how we do it — together. 

It's working alongside world-class talent in pursuit of world-class results. 

It's maximizing your potential in a high-performance culture. 

It's knowing that wherever you are, you belong. 

It's elevating your world — and the world of those who love and will love Aritzia. 

It's You. And an endless runway of opportunity. 

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.    

THE TEAM 

The mission of the Omni Technology team is to design, build, deliver, and operate scalable technology solutions that align with the strategic objectives of our omnichannel ambitions. 

THE OPPORTUNITY

Aritzia is growing and our Omni Technology team is growing with it. This is a unique opportunity to be part of the team responsible for designing, implementing, and continuously improving omnichannel technology solutions. As the Senior Solution Systems Analyst / Solution Systems Analyst, Omni Technology, you will turn business requirements into solutions, acting as the liaison between Technology and the Omni business, while playing a crucial role in creating requirements documentation, testing, deployment, and ongoing management of Aritzia’s payment systems. With the skills you gain in this role, the opportunities are endless – from a rewarding career in Technology to continued growth and development with Aritzia. 

THE ROLE 

As the Senior Solution Systems Analyst / Solution Systems Analyst, Omni Technology, you will: 

• Support with identifying and delivering innovative technology solutions that meet business needs for today and tomorrow. 
• Translate business requirements into a scalable, user-centric technology design.  
• Ensure the solution design intent is realized and works seamlessly with existing systems and infrastructure. 
• Implement structured testing to ensure functionality and to identify and address deficiencies. 
• Contribute to the smooth and efficient deployment of Omni technology solutions. 
• Provide excellent and reliable proactive and reactive support for Omni technology solutions. 

THE QUALIFICATIONS 

The Senior Solution Systems Analyst / Solution Systems Analyst, Omni Technology has: 

• Proven and best-in-class skills, education, and/or applicable certifications: 
  • Prior Systems Analyst, Architect or Developer experience with SAP ECC 
  • Proven ability to extend SAP SD capabilities using custom fields, custom logic, customer exits, Add-Ins and/or ABAP 
  • Deep hands-on experience with SAP SD, including sales order management, pricing, ATP, deliveries, billing, cancellations, returns, refunds and integration with Finance and Logistics.  
  • Strong understanding of retail and omnichannel processes including ecommerce fulfillment, store transactions, cancellations, returns, exchanges, partial shipments, refunds and cross-channel customer journeys. Oracle POS/Xstore experience is highly desirable.  
  • Strong understanding of payment and fraud-processing integrations, including authorization, capture, settlement, voids, refunds, payment references, tokenization and reconciliation. Experience with platforms such as Adyen and Forter is highly desirable. 
  • Proven experience supporting high-volume ecommerce integrations into SAP SD, including order creation, updates, cancellations, fulfillment status, returns and exception handling across distributed systems. 
  • Strong hands-on knowledge of REST APIs, JSON/XML, HTTP protocols, authentication, API contracts, error handling, retries, idempotency and synchronous/asynchronous integration patterns 
  • Agile/Sprint experience 
  • Proven ability to create solution design documents and user stories that solve the business problem 
  • Experience working with internal and external development teams 
  • Clear and timely communication with internal and external partners 
  • Computer Science or Engineering degree is an asset 
• A commitment to learn and apply Aritzia's Values and Business and People Leadership principles 

• The ability to collaborate fluently with cross-functional partners 

• A commitment to quality and investing in results that add value to the business 

THE COMPENSATION  

At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.  
 
The range for roles at this level is $100,000 - $300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range. 
 
With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all. 

THE PERKS 

Some of the industry-leading benefits you will receive working at Aritzia: 

• Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now. 

• Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family.  

• A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. 

• The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. 

• Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial. 

• Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof. 

• Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more. 

• The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care. 

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. 

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.