Full-Time

Senior Product Operations Manager

Posted on 5/15/2024

Roku

Roku

1,001-5,000 employees

Streaming platform and device provider

Consumer Software
Hardware

Compensation Overview

$125,000 - $217,000Annually

+ Equity awards + Life insurance + Disability benefits + Parental leave + Wellness benefits + Paid time off

Senior

New York, NY, USA

Required Skills
Communications
Requirements
  • 3-5 years of experience in digital advertising in a business and/or product operations role
  • Bachelor’s degree
  • Interest in optimizing internal tools and processes
  • Strong communication and project management skills
  • Ability to thrive in a fast-paced, dynamic environment
  • Senior-level expertise within current role with a proven track record of making substantial impacts on projects
  • Experience navigating complex challenges and demonstrating strong problem-solving abilities
  • Comfortability overseeing former peers during UAT and training sessions
  • Ability to engage confidently with leadership across stakeholder groups
Responsibilities
  • Be the primary owner of operational support for designated tools (Avails, DMP, and CAM)
  • Collaborate with business stakeholders to gather feature requirements and tool feedback to inform the Product team’s development of internal tool
  • Act as the testing and validation expert for internal tool; facilitate end user UAT processes; ensure seamless integration of new features
  • Support roll out of new features, owning release communications and end user training
  • Own documentation and user guide resources
  • Provide frontline support for general tooling questions within support Slack channels, escalating issues as needed to appropriate stakeholders
  • Maintain a feedback loop with end users to inform product strategy and feature prioritization, influencing the internal tool roadmap
  • Ensure operational support, related to owned internal tools, is considered and documented for new ad products prior to product exiting the ALPHA stage. Facilitate collaboration between Ad Innovation and Internal Tool product management teams

Roku offers a streaming platform with a purpose-built operating system and a range of devices, providing a seamless home entertainment experience. The company also develops exclusive Roku Originals for The Roku Channel, reaching approximately 80 million households in the U.S. and Mexico.

Company Stage

Series F

Total Funding

$298.2M

Headquarters

San Jose, California

Founded

2002

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

2%

Benefits

Unlimited vacation days

Medical, wellness, and financial benefits

Free snacks and access to fitness center at headquarters