Photon

Builds custom software and AI for big companies

IT Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeHyderabad, Telangana, IndiaNo salary listedIn-person

About the Job

Requirements

Working experience in user account management in Active Directory.

Responsibilities

Support and maintain user workstations, printers, wireless client devices, laptops, docking stations, monitors, and other peripherals.
Provide support for the company's phone system and print devices.
Manage and maintain end-user workstations, laptops, and peripheral devices for all company locations and remote sales employees.
Perform periodic maintenance on desktops, laptops, network bandwidth, and peripherals to keep systems up to date and functioning optimally.
Provide end-user support for company applications and technology assets.
Resolve issues in a timely manner.
Assist with training users on systems and processes.
Catalogue, rotate, and maintain backup media for all systems and locations.
Research technologies and techniques to improve business processes and efficiency.
Manage and monitor antivirus software to ensure company computers are updated and protected.

Greetings Everyone

Support and maintain user workstations, printers, wireless client devices, laptops, docking stations, monitors and other peripherals • Provide support for the company's phone system & Print devices. • Manage & maintain all end-user workstations, laptops and peripheral devices for all company locations and for remote sales employees • Perform periodic maintenance to all desktops, laptops, Network bandwidth and peripherals to ensure that systems are up to date and functioning optimally • Provide end-user support for all company applications and technology assets • Achieve timely resolution of all issues • Assist with training of users on systems / processes • Catalogue, rotate and maintain backup media for all systems and locations • Working experience in User account management in Active Directory • Support continuous improvement by researching new technologies / techniques to improve business processes and efficiency • Manage & monitor anti-virus to ensure all company computers are updated & protected

Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.

What will you do?

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What are we looking for?

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About the Company

Photon

Builds custom software and AI for big companies

Photon designs, builds, and runs custom software for large companies, combining an in-house creative agency with its own engineering teams. Its flagship client work includes rebuilding Samsung's US online store as a set of smaller linked services and creating Olive Garden's mobile app, which lets diners join the waitlist from their phones instead of waiting at the door. Clients hire Photon's teams to plan and code their apps, websites, and AI tools and to keep them running afterward, paying for the engineers and designers assigned to each project. Photon is privately held and based in London, with its US arm in Dallas and engineering centers in Chennai and Bengaluru.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: Not listed

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