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Suburban Inns

Runs hotels and restaurants in Michigan

Facility Technician - Maintenance

Part-Time
$18/hr
Junior
Grand Rapids, MI, USA
In Person
General Maintenance & RepairBuilding & Property Maintenance

About the job

Requirements
  • At least one year of job-related experience is required.
  • Ability to interpret or extract information and perform arithmetic functions; basic computer knowledge, record keeping, or word processing may be required.
  • Hazcom Training is required.
  • Lock-Out/Tag-Out training is required and may be completed upon hire.
  • An excellent driving record is required.
  • Regular availability for day, evening, night, holiday, and weekend assignments is required, with scheduling varying according to business demands.
Responsibilities
  • Greet guests in a friendly, positive manner, ask questions, and make personal connections so they feel welcome and valued.
  • Perform property walk-arounds as needed throughout the shift, address encountered issues, pick up trash and used towels, monitor safety and security issues, and report problems requiring correction to the appropriate department or General Manager.
  • Establish a list of parts suppliers and order items needed for maintenance, work orders, and department supplies within the company budget; prevent unnecessary equipment downtime or revenue loss and seek General Manager approval for major purchases.
  • Use Quore to document maintenance issues and corrective work, keeping records up to date, and complete work orders and tasks submitted through Quore.
  • Oversee daily swimming pool and spa water checks and filtering-system checks, and clean the pool and spa area.
  • Maintain master keys and ensure property security equipment, including security cameras and door locks, is functioning properly.
  • Maintain required records, including county and state pool and spa records, boiler records and certificates, and elevator certificates.
  • Assist with checking fire protection systems for proper operation and train personnel in their use.
  • Perform painting and touch-up painting.
  • Patch or repair damaged drywall.
  • Perform minor electrical replacements and repairs, including wiring when needed.
  • Replace and repair plumbing.
  • Assist with lawn mowing, snow removal, and grounds cleanliness.
  • Troubleshoot and repair kitchen equipment, laundry equipment, boilers, and HVAC systems according to experience.
  • Respond to guest complaints or issues promptly and according to company and brand standards.
  • Assist with the ongoing preventative maintenance program for the hotel and restaurant property.
  • Maintain open communication between hotel departments.
  • Drive company vehicles and operate heavy machinery, including lawn-care and snow-removal equipment.
  • Follow all Suburban Inns processes.
  • Maintain regular and recurrent attendance.
  • Perform other duties as requested by management.

About the company

Suburban Inns owns and runs hotels and restaurants in Michigan for leisure travelers, business visitors and organized groups. Its hotels operate under Hilton, Marriott and Holiday Inn brands, while Big E's Sports Grill and Sharkee's Bar and Grill serve hotel guests and local diners. Properties in Holland, Grand Rapids and Midland combine overnight accommodation with dining, meeting rooms and space for weddings and other gatherings. The business earns money from room bookings, restaurant meals and private events, and it manages guest services across its own portfolio. Founded in 1979, the privately held company is headquartered in Hudsonville, Michigan.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Hudsonville, MI

Founded

1979

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Simplify Jobs

Simplify's Take

What believers are saying

  • Advancement has a formal route: eligible Suburban Inns employees apply for approval to enter its Manager-in-Training program.
  • Weekend work pays extra: Hampton Inn Holland's part-time housekeeper posting adds a $2 hourly weekend premium.
  • Counseling has a defined allowance: Suburban Inns' grounds posting includes three free Pine Rest counseling visits.

What critics are saying

  • Overnight work is explicit: the full-time night auditor at Holland's Hampton Inn works third shift.
  • Housekeeping carries a production target: Hampton Inn Holland requires housekeepers to finish at least two rooms hourly.
  • Restaurant staffing follows cost targets: Big E's Holland managers cut nightly staffing to meet labor cost goals.

What makes Suburban Inns unique

  • Development stays in-house: Suburban Inns' design and construction team builds the properties its hotel staff operate.
  • Hotel revenue has central oversight: Suburban Inns lists corporate revenue managers alongside its property general managers.
  • Eligible parents get paid leave: Suburban Inns lists ten weeks of maternity or paternity leave at full pay.

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