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Hitachi

Diversified tech conglomerate delivering digital solutions

Quality Assurance Engineer

Quality EngineeringPosted on Nov 13
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Technical and quality expertise to plan and perform tasks with minimal management direction on technical issues and quality findings.
  • Experience in quality assurance and control, including product inspection.
  • Root cause and corrective action skills.
  • Experience assessing supplier capability and evaluating supplier performance.
  • Ability to balance compliance practices with other business initiatives.
  • Knowledge of general quality tools, including logical reasoning, quantitative and qualitative analysis, 8D, and quality and supplier auditing.
  • Understanding of general engineering practices, manufacturing processes, tooling, and calibration requirements.
  • Two to three years of experience in rolling stock metro projects, including at least two years of industrial or supplier quality assurance activities in rolling stock metro projects.
  • A bachelor's degree in engineering, preferably electrical and electronics engineering.

Responsibilities

  • Verify installation of Hitachi equipment at car level and track installation status using equipment serial numbers.
  • Check supplied equipment for missing parts during unpacking or installation and resolve issues with suppliers, Hitachi internal units, and BEML as applicable.
  • Lead and follow up on resolution of product quality issues in Hitachi equipment observed during installation, validation, testing, including pre-test visual checks, and revenue service at BEML and Mumbai depots; coordinate with suppliers and internal Hitachi units.
  • Prepare non-conformity reports for product quality issues and send them to suppliers in coordination with the Hitachi Japan team.
  • For customer- and Hitachi-issued non-conformity reports, support the Project Quality Assurance Engineer and coordinate with suppliers and internal Hitachi units to obtain investigation and 8D reports.
  • Review investigation and 8D reports with Hitachi Japan and ensure appropriate 8D and improvement actions are defined, including containment, root cause analysis, and corrective and preventive actions.
  • Follow up on and ensure effective implementation of defined 8D and improvement actions on existing and future lots, as applicable.
  • Coordinate with suppliers’ service engineers during visits to Mumbai depots for product issue resolution as required.
  • Support the Project Quality Assurance Engineer in managing non-conformity reports and quality issues; track and update the quality issue lessons-learned tracker and Hitachi and customer non-conformity trackers; participate in weekly reviews with suppliers and Hitachi Japan, and with customers as required.
  • Perform product first article inspections and quality audits at supplier works as required.
  • Support the Project Quality Assurance Senior Engineer during customer first article inspections and audits.
  • Coordinate with customers to prepare for Mumbai depot internal audits scheduled every three months, maintain visibility of action items, and track findings through timely closure.
  • Monitor and report quality activities, supplier performance, audit observations, and corrective actions to support continuous improvement.
  • Coordinate with the Project Office team to implement the defined project SharePoint document-folder structure.
  • Participate in internal and weekly technical meetings with Hitachi units and suppliers, weekly project meetings, and customer quality meetings as required.
  • Support cross-functional teams on joint issue resolution from the quality perspective as required.
  • Support the Project Quality Assurance Senior Engineer and project team in organizational quality assurance continuous-improvement activities, including those involving parent and affiliated companies.
  • Coordinate with the quality assurance teams in Mito and Yamate, Japan, and Naples, Italy.
  • Support the Depot Warranty team with troubleshooting and equipment replacements, and track and update the serial-number list.
  • Supervise fleet-wide Hitachi Equipment Change Proposals (HECPs) executed by Hitachi or other original equipment manufacturers.
  • Inspect Hitachi-supplied equipment in cases of unforeseen failures or damage.
  • Follow organizational environmental, health, and safety guidelines, code of ethics, and human-resources guidelines.
  • Ensure Hitachi-supplied equipment replacements adhere strictly to safety requirements for personnel and equipment.

Desired Qualifications

  • Experience with inspection and quality judgment for handling product and installation issues.
  • Experience handling suppliers and customers.
  • Experience in project quality management.

About the Company

Hitachi

Diversified tech conglomerate delivering digital solutions

Hitachi is a global conglomerate operating in energy, digital solutions, home appliances, and infrastructure to support governments, businesses, and consumers. Its offerings turn data into actionable insights through digital transformation services and Hitachi Energy’s renewable energy and grid solutions. It differentiates itself with an integrated portfolio that combines hardware, software, and services and a emphasis on societal impact and sustainability. Its goal is to build a sustainable society by using technology and data to improve energy efficiency, infrastructure resilience, and quality of life.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1910

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