Housekeeping Supervisor
IHG
Housekeeping Supervisor
IHG
Global hotel company
Your Day to Day
- Supervise daily housekeeping operations and assign duties to team members.
- Inspect guest rooms and public areas to ensure cleanliness and quality standards.
- Follow up on guest requests and complaints to ensure satisfaction.
- Monitor staff performance, attendance, and grooming.
- Coordinate with other departments to ensure smooth operations.
- Monitor housekeeping supplies, equipment, and stock.
- Report maintenance issues and ensure timely follow-up.
What We Need From You
- Previous experience in a Housekeeping Supervisor role, preferably in a 5-star hotel.
- Strong leadership and team management skills.
- Good communication and problem-solving skills.
- Excellent attention to detail and organizational skills.
- Ability to work under pressure and handle multiple tasks.
- Good command of English.
- Knowledge of housekeeping standards and procedures.
IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.
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