SHOPLINE

Total e-commerce platform with social tools

Risk Policy Expert

Risk ManagementConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

A full-time undergraduate degree or above is required.
More than 8 years of work experience is required.
Written and oral proficiency in English and Mandarin is required.
Strong data analysis ability and product sense are required.
Experience in payment institutions, banks, financial institutions, international credit card organizations, or related companies, including risk control or merchant acquiring management, is preferred.

Responsibilities

Formulate and implement risk control policies for the payment business, including payment risk, merchant onboarding, merchant risk management, and chargeback disputes.
Assess risks in new business scenarios and new payment products.
Develop payment risk prevention and control monitoring systems and plans, adjusting and optimizing them as business scenarios and risk situations change.
Research developments in the domestic and international payment industries and emerging risk control product technologies; improve the policy and rule system and risk review rules for business risk control.
Design risk products to address payment risk prevention and control needs, promote product implementation, and drive upgrades to risk control system functions.

Desired Qualifications

Coordination and communication ability, an international perspective, and teamwork are desired.

Position : Risk Policy Expert - SHOPLINE SINGAPORE

About SHOPLINE:

SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.

What You’ll Be Doing :

Responsible for the formulation and implementation of risk control policies related to Shopline's payment business, including payment risk, merchant onboarding, merchant risk management and chargeback disputes.
Responsible for the risk assessment of new business scenarios and new products of Shopline payment
Responsible for formulating the monitoring system for risk prevention and control related to payment business, formulating risk monitoring plans, and timely adjusting and optimizing the monitoring system according to changes in business scenarios and risk situations
Responsible for the research on the development trend of the domestic and foreign frontier payment industry and new risk control product technology, and improve the policy and rule system and risk review rules for Shopline business risk control
Responsible for designing risk products based on payment risk prevention and control demands, promoting product implementation, and driving risk control system function upgrades

Who We Are Looking For :

Full-time undergraduate degree or above, more than 8 years of work experience
Proficient in written and oral communication in English & Mandarin
Have strong data analysis ability and product sense
Good at coordination and communication, with international vision, teamplayer
Those who have work experience in payment institutions, banks, financial institutions, international credit card organizations and related companies, risk control, merchant acquiring management and other related work experience are preferred

About the Company

SHOPLINE

Total e-commerce platform with social tools

SHOPLINE offers a comprehensive commerce platform in Asia that handles store setup, customizable themes, and multi‑channel selling. It includes social commerce tools such as Livestream, Chatbot, and a Message/Broadcast Center to turn social followers into customers, along with strong support services. Revenue comes from subscriptions, premium features, and customized solutions, with over 350,000 brands on the platform. Its goal is to help brands grow sales across social and e‑commerce channels and build lasting customer relationships through a single, unified dashboard.

Company size: 501-1,000
Company stage: Early VC
Total funding: $1.2M
Headquarters: Sham Shui Po District, Hong Kong
Founded: 2013

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