Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals.

The ideal candidate would have experience in cloud infrastructure including endpoint management, Networking, Server Administration, Azure, and Office 365 as well as a solid understanding of on-premise technology including networking. This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work.

This position is based out of our Cork City office and involves providing on-site IT support to customers throughout the local region. You will be responsible for resolving technical issues, delivering excellent customer service, and helping our clients maintain reliable and secure IT systems.

Nostra has offices in Dublin, Cork, Galway and Belfast.

Responsibilities:

Manage the IT Support queue.
Provide on-site IT support to customers within the assigned local area.
Take ownership of IT issues and work with the team (and SMEs across the business as required), to resolve these issues.
Document processes and procedures to increase the efficiency of the service desk team.
Support M365 environment and perform server and laptop setups and repairs.
Install, configure and maintain user software and communications equipment.
Manage and communicate with third party vendor.
Provide support on client sites as per business requirements.

Qualifications and Personal Skills:

Full valid Irish driver’s licence.
Relevant experience in IT Support or Service.
Office 365 Administration.
Knowledge of Active Directory and Server Administration.
Excellent organizational and interpersonal skills.
Excellent customer service skills.
Self-motivated with an ability to work in teams.
Be enthusiastic, ambitious, and keen to learn new skills with a positive attitude.
Able to prioritise and execute tasks in a high-pressure environment.
Industry standard certifications (Microsoft, Cisco & CompTIA).

Some of our Benefits:

Company Vehicle.
Generous Professional Development Budget.
Company Pension.
Health Plan.
Wellness Benefit.
On-site Gym.
Health & Fitness Benefit.
Employee Assistance Program.
Company Events.

At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion.

About the company

Nostra provides outsourced IT management and cyber security services for a wide range of sectors in Ireland. Its team uses advanced technologies to monitor, protect, and support clients’ IT systems, so businesses can focus on their core activities while IT runs smoothly in the background. Unlike others, Nostra has been operating since 2006 and positions itself as a trusted partner by serving multiple sectors with reliable solutions. The company's goal is to help clients grow by removing the burden of IT management and security, enabling them to concentrate on their business objectives.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Ireland

Founded

2006

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Benefits

Health Insurance
Wellness Program
Gym Membership
Employee Assistance Program
Company Events
Professional Development Budget

Growth & Insights and Company News

6 month growth

14%

1 year growth

19%

2 year growth

19%

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Executive AI Leadership & Nostra Northern Ireland launch.

Executive AI Leadership & Nostra Northern Ireland launch. Nostra, in partnership with Microsoft and with support from Kaseya, is delighted to invite you to an exclusive Executive AI Leadership Breakfast at Titanic Belfast. This special event will also mark the official launch of Nostra Northern Ireland, bringing together business leaders, technology decision-makers, and industry experts for a morning of insights, discussion, and networking. As Artificial Intelligence continues to reshape how organisations operate and compete, this executive briefing will explore how leaders can safely adopt AI, strengthen cybersecurity, and unlock meaningful business value. You'll hear directly from Microsoft experts, industry leaders, and organisations already embracing AI to drive innovation and growth. Event Details Titanic Belfast 09:00 Breakfast & Registration 10:00 Executive Sessions Begin 13:30 Networking Lunch & Close What You'll Gain * Microsoft's latest vision for Enterprise AI and Microsoft Copilot * Practical guidance on AI adoption, governance, and risk management * Cybersecurity strategies for an AI-powered future * Real-world customer success stories and lessons learned * Peer networking with fellow business and technology leaders * An opportunity to celebrate the launch of Nostra Northern Ireland This invitation-only event is designed exclusively for senior executives seeking practical insights into the opportunities, risks, and strategic impact of AI. Booking link:

TechCentral

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Nostra wins on the double at Tech Excellence Awards 2025

Kevin O'Loughlin of Nostra took home the person of the year award at the Tech Excellence Awards in association with IP Telecom, held at the Royal Marine Hotel in Dun Laoghaire.

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IT service firm Nostra opens new Cork office adding 70 jobs

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Nostra announces 70 new jobs amid Ireland expansion

Dublin-based IT company Nostra has today (7 November) announced the creation of 70 new jobs, to be filled over the coming 12 months.

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Field IT Support Engineer

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