Full-Time

Field Care Coordinator

One Medical

One Medical

1,001-5,000 employees

Accessible, affordable healthcare through technology and primary care


$26.75 - $27.75hourly

Sign-on bonus, Annual performance bonus, Equity grants, Medical benefits, Incentive compensation plans

Junior, Mid, Senior

Seattle, WA, USA

Required Skills
Communications
Requirements
  • At least 1 year of experience working in home-based healthcare services or senior living care settings or Emergency Medical Technician (EMT) experience
  • Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required
  • Strong written and verbal communication skills; Spanish speaking is a plus
  • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges
  • A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care
  • Clinical skills in performing basic vitals and clinical assessments preferred
  • Experience facilitating access to community resources or social service agencies preferred
  • Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred
  • Must have access to an independent means of safe and reliable transportation as well as the ability to travel house to house throughout the day; mileage will be reimbursed at the IRS/Federally established rate
Responsibilities
  • Facilitate telehealth visits in a patient’s home
  • Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider in the home and to ensure patients understand their care plan
  • Coordinate care with patients, families and other outside care teams (specialists, home health, etc.) as needed
  • Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health
  • Assist patients and their families to fully participate in healthcare services, as well as navigate and use community services or other resources in support of their goals
  • Participate in the daily operations of the High Risk Care Team, such as answering incoming phone calls, responding to emails, facilitating supports for transitions of care services
  • Teach patients and family members to connect with their care teams via technology

One Medical sets itself apart by combining people-centered design and technology to deliver high-quality, affordable healthcare, challenging the traditional healthcare model. Their approach allows primary care providers to make informed decisions, leading to improved health outcomes and patient satisfaction. Moreover, their seamless integration of services saves patients both time and money, demonstrating their industry leadership in creating a more accessible healthcare system.

Company Stage

N/A

Total Funding

$4.3B

Headquarters

San Francisco, California

Founded

2007

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

9%

Benefits

Paid sabbatical for your 5th and 10th year

Paid health, vision, and dental insurance

PTO cash out program lets you get cash for up to 40 accrued PTO hours each year

Free One Medical memberships for you and three friends or family members

Pre-tax commuter benefits

Paid maternity and paternity leave at 100% of your base salary

Credit towards childcare

INACTIVE