D

Dispatch Biotherapeutics

Cloud-based software linking labs and providers

Associate Director - Clinical Operations

Clinical Research OperationsConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • A bachelor's degree is required; an advanced degree (for example, MS, RN, or PharmD) in a life sciences or related field is preferred.
  • At least 7 years of progressive clinical operations experience in the biotechnology or pharmaceutical industry.
  • Demonstrated experience managing early-phase (Phase I/II) oncology clinical trials, including study start-up, site management, and vendor oversight.
  • Working knowledge of ICH-GCP guidelines, FDA regulations, and clinical trial operational best practices.
  • Experience managing CROs and other third-party vendors, including budget and contract oversight.
  • Proficiency with clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and other clinical trial software.
  • Strong organizational, problem-solving, and time management skills.
  • Strong verbal and written communication skills, including the ability to translate complex clinical information for diverse audiences.
  • Demonstrated leadership skills, including the ability to manage a clinical operations team, communicate, coach, mentor, and develop employees.
  • Ability to work onsite or in a hybrid setup.
  • Ability to travel up to 20%, if needed.

Responsibilities

  • Lead operational execution of one or more early-phase (Phase I/II) oncology clinical trials, from study start-up through close-out.
  • Serve as the primary operational point of contact for CROs, vendors, and investigative sites, ensuring deliverables are met on time, within budget, and to quality standards.
  • Develop and manage study timelines, budgets, and risk mitigation plans; proactively identify and resolve issues that could impact trial timelines or data integrity.
  • Oversee site selection, activation, and ongoing site management activities in partnership with CROs and the broader Clinical Operations team.
  • Collaborate with Clinical Development and Biostatistics to develop and review protocols, informed consent forms, case report forms, and other essential study documents.
  • Manage vendor oversight activities, including central labs, IRT, imaging, and other specialty vendors supporting early-phase oncology trials.
  • Partner with Drug Supply/CMC teams to ensure adequate investigational product supply and accurate demand forecasting.
  • Monitor trial enrollment, data quality, and safety reporting in collaboration with Pharmacovigilance and Medical Monitoring.
  • Contribute to the development of departmental SOPs, working practices, and process improvements as the clinical operations function scales.
  • Support inspection readiness activities and ensure trials are conducted in accordance with ICH-GCP, FDA regulations, and company quality standards.
  • Prepare and present study status updates to internal stakeholders and senior leadership.

Desired Qualifications

  • Experience with cell and gene therapy, personalized medicine, or other biologics clinical trials.
  • Prior experience working in a small or growth-stage biotech environment.
  • Experience supporting regulatory submissions (for example, IND filings and IB updates) or inspection readiness activities.
  • Established relationships with CROs and vendors specializing in oncology and/or cell therapy trials.
  • People management experience, with a track record of developing and mentoring clinical operations staff.

About the Company

Dispatch Biotherapeutics

Cloud-based software linking labs and providers

Dispatch Bio provides a cloud-based software platform for infectious disease diagnostics. It connects patients, providers, and laboratories to deliver faster, more accurate test results. The core product is a SaaS system that laboratories use to manage test orders, workflows, and results reporting, while healthcare providers use it to order tests and receive timely results for patients. The platform integrates the entire diagnostic process in a single system, reducing turnaround times and streamlining communication across the care team. Compared with typical lab software, Dispatch Bio focuses on end-to-end workflow integration, strong data security and regulatory compliance, and a B2B model that targets diagnostic labs and healthcare providers. Its goal is to modernize diagnostic testing to enable quicker diagnoses and better patient management in infectious diseases.

Company size
51-200
Company stage
Series A
Total funding
$216M
Headquarters
Philadelphia, PA
Founded
2022

Recently Posted Jobs

Explore more opportunities at Dispatch Biotherapeutics

See more jobs