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DecisionPoint

Defense IT services and mission support

Configuration & Release Manager – Senior

IT OperationsConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listed

About the Job

Requirements

  • An active Secret clearance or higher is required.
  • A bachelor's degree in information technology, information systems, or a related field, or an equivalent permitted by the applicable labor category, is required.
  • At least eight years of relevant professional experience is required.
  • Experience performing configuration analysis is required.
  • Experience establishing, maintaining, or controlling configuration baselines is required.
  • Experience maintaining or reconciling configuration data in a configuration management database (CMDB) is required.
  • Experience planning and coordinating software or technology releases is required.
  • Experience preparing and maintaining technical documentation is required.
  • Experience managing change records, configuration items, versions, dependencies, or release artifacts is required.
  • Ability to analyze release impacts across applications, interfaces, data, infrastructure, cybersecurity, testing, training, and operations is required.
  • Ability to maintain source and version descriptions, known-defect lists, bills of materials, configuration summaries, and build or deployment documentation is required.
  • Ability to coordinate release approvals, implementation activities, validation, rollback planning, and operational handover is required.
  • Ability to maintain accurate, complete, and auditable configuration and release records is required.
  • Strong analytical, organizational, facilitation, technical documentation, and stakeholder-communication skills are required.
  • Ability to collaborate effectively with Government representatives, developers, testers, cybersecurity personnel, infrastructure teams, service-management teams, and operations personnel is required.

Responsibilities

  • Establish, maintain, and govern configuration-management and release-management processes for the ENLIST software portfolio.
  • Define and maintain approved configuration baselines for applications, services, interfaces, infrastructure components, documentation, and supporting artifacts.
  • Identify configuration items and maintain accurate version, ownership, relationship, dependency, and status information.
  • Maintain configuration records and reconcile approved configuration items with the configuration management database (CMDB).
  • Investigate and resolve discrepancies among source repositories, deployment environments, release records, inventories, and CMDB data.
  • Prepare configuration summaries and provide accurate baseline status for program reporting, audits, release reviews, and operational support.
  • Maintain change records and ensure approved changes are traceable from request and authorization through implementation and validation.
  • Coordinate configuration-control and change-control activities with Government representatives and program governance bodies.
  • Support change-control board reviews by preparing impact assessments, dependency information, implementation plans, rollback plans, and decision materials.
  • Analyze proposed releases for technical, operational, security, interface, data, training, documentation, and scheduling impacts.
  • Develop and maintain integrated release plans, schedules, readiness criteria, dependencies, approval points, and implementation milestones.
  • Coordinate release activities across development, testing, cybersecurity, infrastructure, database, cloud, network, training, service management, and operations teams.
  • Maintain source and version descriptions identifying included components, changes, dependencies, limitations, and installation considerations.
  • Prepare and maintain known-defect lists, including workarounds, affected capabilities, severity, disposition, and planned corrections.
  • Develop and maintain bills of materials identifying application components, libraries, dependencies, packages, and related release content.
  • Coordinate software bills of materials when required by program cybersecurity or software supply-chain processes.
  • Maintain build instructions, installation procedures, deployment instructions, configuration guidance, validation steps, and rollback procedures.
  • Assemble complete release packages containing approved software, scripts, configurations, documentation, test results, security evidence, and authorization records.
  • Verify that release artifacts are complete, versioned, approved, reproducible, and traceable to the correct source and baseline.
  • Coordinate release-readiness reviews and confirm satisfaction of testing, cybersecurity, documentation, training, operational, and approval criteria.
  • Coordinate release approvals with authorized Government and program stakeholders.
  • Support deployment scheduling, implementation coordination, status communication, issue escalation, and post-deployment validation.
  • Coordinate rollback or recovery activities when release acceptance criteria are not met.
  • Manage operational handover and ensure support teams receive required procedures, configuration information, known issues, contacts, and troubleshooting guidance.
  • Confirm that implemented releases and resulting configuration changes are accurately reflected in the CMDB and supporting records.
  • Track release metrics, configuration discrepancies, unauthorized changes, failed changes, rollback activity, known defects, and improvement actions.
  • Support audits, assessments, inspections, and reviews by producing traceable configuration and release evidence.
  • Participate in sprint planning, release planning, demonstrations, retrospectives, and program-governance activities.
  • Promote continuous improvement of configuration control, release quality, CMDB accuracy, documentation, and operational transition.

Desired Qualifications

  • An ITIL certification or recognized configuration-management certification is preferred.
  • ITIL 4 Foundation, ITIL 4 Practice Manager, or an advanced ITIL credential is preferred.
  • Configuration Management Process Improvement Center certification, CM2 certification, or another recognized configuration-management credential is preferred.
  • Experience supporting federal or Department of Defense software-development, modernization, or information-technology programs is preferred.
  • Experience supporting mission-critical, regulated, security-sensitive, or high-availability systems is preferred.
  • Experience with ServiceNow CMDB, BMC Helix, Jira Service Management, or a comparable configuration-management platform is preferred.
  • Experience with source-code and artifact-management platforms such as GitHub, GitLab, Azure DevOps, Artifactory, Nexus, or comparable solutions is preferred.
  • Experience working with automated build, continuous integration/continuous delivery (CI/CD), deployment, and release-management pipelines is preferred.
  • Experience preparing bills of materials or software bills of materials is preferred.
  • Experience supporting configuration-control boards, change-advisory boards, release-readiness reviews, or formal Government approval processes is preferred.
  • Experience with baseline audits, configuration-status accounting, physical configuration audits, or functional configuration audits is preferred.
  • Familiarity with Agile, DevSecOps, systems-engineering, service-transition, and secure software-development practices is preferred.
  • Familiarity with Department of Defense security requirements, Defense Information Systems Agency Security Technical Implementation Guides, software supply-chain controls, and release governance is preferred.
  • Experience coordinating production deployments, operational handovers, rollback activities, and post-implementation reviews is preferred.

About the Company

DecisionPoint

Defense IT services and mission support

DecisionPoint delivers IT support services to U.S. defense and federal agencies, helping them improve mission delivery. The company uses four Centers of Excellence to design and implement solutions that blend skilled professionals, mature processes, and smart technologies to tackle government challenges. It differentiates itself through its Service Disabled Veteran Owned Small Business (SDVOSB) status and its center-based approach to delivering large-scale IT programs across defense and federal sectors. Its goal is to help government agencies transform and enhance performance to meet critical mission requirements.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Gaithersburg, MD
Founded
2011

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