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IHG

Global hotel company

Recruitment Manager

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeCalifornia, USA$80k - $90k

About the Job

Requirements

  • A minimum of 3–5 years of experience in recruitment is required; hospitality or luxury service experience is preferred.
  • Basic knowledge of human resources principles, practices, and processes is required.
  • Strong understanding of full-cycle recruitment, interviewing techniques, and talent pipeline development is required.
  • Strong communication, presentation, and relationship-building skills are required.
  • Ability to manage multiple priorities in a fast-paced environment is required.
  • Professionalism and commitment to confidentiality are required.
  • Excellent organizational and project management skills are required.
  • Proficiency in Microsoft Office and Canva is required.
  • Ability to collaborate with cross-functional teams is required.
  • Strong attention to detail and analytical skills are required.
  • Willingness to work task force assignments at other IHG properties across the United States is required.
  • Flexibility to work evenings, weekends, holidays, and during major city-wide events or periods of high demand is required.

Responsibilities

  • Manage full-cycle recruitment for all hourly, management, and specialty roles.
  • Partner with department leaders to define staffing needs and ideal candidate profiles.
  • Create, post, and maintain job descriptions across approved platforms.
  • Screen resumes, conduct interviews, and coordinate interviews with departments.
  • Maintain a high-touch candidate communication and experience aligned with luxury service expectations.
  • Oversee reference checks, background checks, and pre-employment requirements.
  • Track recruitment metrics, including time-to-fill and applicant flow.
  • Build and maintain partnerships with hospitality schools and community organizations.
  • Represent the resort's culture and employer brand across digital platforms and job boards.
  • Lead by example in embodying the resort's service behaviors and Forbes standards.
  • Organize and participate in career fairs, hiring events, and school outreach.
  • Facilitate onboarding, including pre-arrival communication and first-day coordination.
  • Ensure new hires are integrated into orientation and training programs.
  • Maintain compliance with company policies, state regulations, and industry standards.
  • Maintain accurate applicant records in the applicant tracking system and monitor workflow efficiency.
  • Provide hiring insights and labor-market trends to People & Culture leadership.
  • Support workforce planning and collaborate with leaders to ensure consistent hiring practices.
  • Serve as a subject matter expert on recruitment strategy for the People & Culture department.
  • Assist with and participate in People & Culture activities as needed.

Desired Qualifications

  • A college degree is preferred.
  • Bilingual Spanish is preferred.
  • Recruitment experience within hospitality or luxury service environments is preferred.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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