Senior Manager - Multiple Teams

The Senior Manager – Core Partnership (KA, NTL) is responsible for leading and strengthening strategic partnerships with key accounts and network/territory leaders to drive business growth, retention, and long-term value creation. This role oversees partnership planning, stakeholder engagement, performance management, and cross-functional coordination to ensure aligned execution against commercial objectives. The incumbent is expected to identify growth opportunities, resolve partnership issues proactively, and build trusted relationships with internal and external stakeholders. The role requires strong commercial acumen, leadership capability, and the ability to influence outcomes in a complex, matrixed environment.

• Lead strategic partnership planning and execution for key accounts and network/territory leaders.

• Build and maintain strong relationships with internal and external stakeholders to support business growth and retention.

• Identify partnership opportunities, address issues proactively, and drive resolution to ensure smooth execution.

• Monitor partnership performance, analyze results, and recommend actions to improve outcomes.

• Coordinate with cross-functional teams to align initiatives, priorities, and delivery plans.

• Support commercial discussions, negotiations, and joint business planning as required.

• Ensure partnership activities are aligned with company strategy, policies, and governance standards.

Prepare reports, updates, and insights for management review and decision-making.

Education & Experience

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field; Master’s degree preferred.

• Strong experience in partnership management, account management, business development, or related commercial roles.

• Proven ability to manage senior stakeholders and work effectively in a matrix organization.

• Strong analytical, communication, negotiation, and problem-solving skills.

• Demonstrated leadership capability and ability to drive results through collaboration.Technical Competencies

• Commercial competency to make balanced decisions or recommendations as the leader of Underwriting discipline 

• Technical underwriting expertise across medical, financial, occupational, and lifestyle risks

• Strong judgment in complex, high-value, and non-standard cases

• Knowledge of mortality, claims, and portfolio risk analysis

• Understanding of underwriting governance, pricing, and reinsurance considerations

• Experience with digital underwriting, automation, and data-driven decision-making

Behavioral Competencies

• Strategic thinking

• Stakeholder management

• Commercial acumen

• Relationship building

• Execution excellence

• Problem solving

Leadership and influence