Qualys

Cloud-based vulnerability management and compliance platform

Technical Account Manager - Inside Sales

Account ManagementConfirmed live in the last 24 hours

Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

Have 3–6 years of experience in a customer-facing role in IT or security, including at least 2 years carrying a quota or commercial target in renewals, account management, inside sales, or pre-sales.
Have a proven record of achieving renewal, retention, or upsell targets.
Have enough technical fluency to discuss vulnerability management, compliance including PCI and GRC, cloud platforms including AWS, Azure, and GCP, and endpoint and network security with IT and security buyers.
Demonstrate discovery, negotiation, and closing skills, including positioning value against competitors.
Manage pipelines in a disciplined manner and maintain accurate Salesforce data.
Have excellent written and verbal communication skills.
Be able to work rotational hours supporting global customers.

Responsibilities

Own and achieve quarterly and annual targets for renewal bookings, gross retention, and upsell and cross-sell revenue across assigned accounts.
Identify at-risk renewals early, build churn-prevention plans, and escalate business or technical risks promptly.
Identify and close expansion opportunities, moving customers from point solutions to the broader Qualys platform, including VMDR, Patch Management, Cloud Security, and Policy Compliance.
Partner with Solutions Architects to conduct discovery, product demonstrations, and proofs of value that convert into closed business.
Conduct quarterly business reviews focused on adoption, value delivered, and the expansion roadmap.
Build and maintain a healthy pipeline, forecast accurately, and keep Salesforce data current.
Work with channel partners on renewal quotes, co-selling, and deal execution.
Lead commercial negotiations end to end, structuring pricing and terms.
Own each customer's value journey from deployment and adoption through quantified outcomes such as reduced remediation time and improved compliance posture.

Desired Qualifications

Have a background in security or networking, such as engineering, administration, or support, before moving into sales.
Have pre-sales or consulting experience in information security or public cloud.
Have a STEM degree.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

As an Technical Account Manager, Inside Sales you will own a portfolio of existing Qualys SMB customers within a defined territory. You’ll be accountable for retention and expansion revenue. You’ll be the commercial owner of every account, working with Solutions Architects (SSAs) on technical depth and with channel partners on execution, to protect the base and grow it.

What you’ll do

Own and achieve quarterly and annual targets for renewal bookings, gross retention, and upsell/cross-sell revenue across your assigned accounts.
Drive churn prevention: identify at-risk renewals early, build save plans, and escalate business or technical risks quickly.
Identify and close expansion opportunities, moving customers from point solutions into the broader Qualys platform (e.g., VMDR, Patch Management, Cloud Security, Policy Compliance).
Partner with SSAs to run discovery, product demos, and proofs of value (POVs) that convert into closed business.
Run QBRs focused on adoption, value delivered, and the expansion roadmap.
Build and maintain a healthy pipeline. Forecast accurately and keep Salesforce data current.
Work with channel partners on renewal quotes, co-selling, and deal execution.
Lead commercial negotiations end to end, structuring pricing and terms.
Own each customer’s value journey, from deployment and adoption through quantified outcomes such as reduced remediation time and improved compliance posture.

What we’re looking for

3–6 years in a customer-facing role in IT or security, including at least 2 years carrying a quota or commercial target (renewals, account management, inside sales, or pre-sales).
A proven record of hitting renewal, retention, or upsell targets.
Enough technical fluency to talk credibly with IT and security buyers about vulnerability management, compliance (PCI, GRC), cloud (AWS/Azure/GCP), and endpoint and network security.
Strong discovery, negotiation, and closing skills, with the confidence to position value against competitors.
Disciplined pipeline management and Salesforce hygiene.
Excellent written and verbal communication.
Ability to work rotational hours supporting global customers.

Nice to have

Background in security or networking (engineering, administration, or support) before moving into sales.
Pre-sales or consulting experience in information security or public cloud.
STEM degree.

About the Company

Qualys

Cloud-based vulnerability management and compliance platform

Qualys provides cloud-based cybersecurity and compliance solutions that help organizations secure their IT infrastructure. It offers vulnerability management, policy compliance, web application security, and IT asset management through the Qualys Cloud Platform, enabling continuous monitoring, automated checks, policy enforcement, and real-time compliance reporting. It differentiates itself with real-time analytics, automated workflows, and a scalable cloud architecture that unify multiple security and compliance functions in one ecosystem across on-premises, cloud, and hybrid environments. Its goal is to help organizations continuously assess risk, automate security processes, and demonstrate compliance across their entire IT footprint.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Redwood City, CA
Founded: 1999

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