H

Hyundai Motor Company

Global automaker producing sedans, SUVs, EVs

Senior Manager - Digital Retailing Business Operations

Business OperationsPosted on Nov 11
Full-timeFountain Valley, CA, USA$114.8k - $164k /yr

About the Job

Requirements

  • A bachelor's degree or above is required.
  • Eight or more years of experience in the automotive industry.
  • Three or more years of experience in dealer communications.
  • Three or more years of experience in digital marketing.
  • Dealer training knowledge or experience.

Responsibilities

  • Manage customer and dealer communications for business processes related to HMA’s evolving digital retail programs, from online transactions through final delivery at dealerships.
  • Manage the rollout and adoption of HMA’s digital retail programs.
  • Support the Senior Group Manager with strategy development and planning, and lead implementation of go-to-market plans for HMA’s evolving digital retail programs.
  • Represent the voice of the customer and dealer and drive collaboration with cross-functional teams, including Sales Operations, Customer Experience, Distribution, Innocean, Hyundai Capital America, and regional teams, to ensure program success.
  • Conduct webinars for dealers in collaboration with Customer Experience and other HMA teams, ensuring dealer engagement, participation, and learning to support programs.
  • Engage with internal stakeholders, regional teams, and affiliates to ensure support and alignment.
  • Visit vendor and partner offices, regional headquarters, and dealerships to ensure process alignment and resolve operational issues.
  • Provide program support for salespeople serving dealers and customers, and manage dealer requirements and processes with Legal.
  • Monitor and report on program progress and key performance indicators.
  • Collaborate with external partners with direction from the HMA Marketing department.

Desired Qualifications

  • Supervisory experience is preferred.

About the Company

Hyundai Motor Company

Global automaker producing sedans, SUVs, EVs

Hyundai Motor Company is a global car maker that designs, manufactures, and sells a wide range of vehicles, including sedans, SUVs, and a growing number of electric vehicles. Its manufacturing is done in-house across a network of plants around the world, which helps manage production and the supply chain across markets such as North America, India, and Europe. The company plans to expand its EV lineup, aiming to launch 21 new electric models by 2030 to cover affordable to high-performance segments. Hyundai differentiates itself through its integrated global manufacturing approach, control over its supply chain, and a deliberate shift toward electrification under the “Hyundai Way,” backed by a strong U.S. presence since 1986. Its goal is to grow vehicle sales with a balanced mix of traditional and electric vehicles while becoming a leading supplier of EVs across multiple market segments.

Company size
10,001+
Company stage
IPO
Headquarters
Seoul, South Korea
Founded
1967

Recently Posted Jobs

Explore more opportunities at Hyundai Motor Company

See more jobs