Manager – Employee Relations



5,001-10,000 employees

Experience management software

Data & Analytics

Mid, Senior

Provo, UT, USA

Required Skills
  • Bachelor's degree in Human Resources, Labor Relations, Business, Law, or a related field; advanced degree (e.g., MA, MBA) preferred.
  • Extensive experience in employee relations, labor law, or a related HR discipline, with a proven track record of successfully leading global employee relations initiatives.
  • Broad knowledge of international labor standards and experience navigating complex employee relations issues in a multicultural and multinational business environment.
  • Excellent leadership and interpersonal skills, with the ability to build relationships and influence at all levels of the organization.
  • Strong analytical and problem-solving abilities, coupled with excellent verbal and written communication skills.
  • Proactive, strategic thinker with a high degree of integrity and professionalism.
  • Experience dealing with unions and works councils, including collective bargaining and labor disputes, preferred.
  • Ability to travel internationally as required.
  • Oversee the Global Employee Relations Centre of Excellence, providing strategic direction and leadership to a team of employee relations professionals.
  • Establish and maintain a deep understanding of labor laws and employee relations practices across various regions and countries to ensure compliance with legal and regulatory requirements.
  • Develop, plan, and implement policies and procedures that promote a positive employer-employee relationship and contribute to an overall high level of employee engagement.
  • Lead the resolution of complex employee relations issues, including investigations of misconduct, harassment, discrimination, etc.
  • Provide expert guidance and support to HR Business Partners, management, and other stakeholders regarding employee relations matters.
  • Design and deliver training programs for managers and Qualtrics’ People Team on key employee relations topics such as performance management, conflict resolution, and employment law.
  • Partner with the legal department to mitigate risks and manage employment-related litigation strategies.
  • Monitor and analyze trends in employee relations issues, using data to inform decision-making and policy development.
  • Ensure that the employee relations practices are consistent, fair, and aligned with company values and culture across all global locations.
  • Foster a culture of continuous improvement within the Employee Relations Centre of Excellence, implementing best practices and innovative solutions to enhance service delivery.
  • Contribute to overall HR strategy and cross-functional initiatives.

With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. At Qualtrics, their mission is to close the experience gap.

Company Stage

Series C

Total Funding



Seattle, Washington



Growth & Insights

6 month growth


1 year growth


2 year growth



Work hard/play hard - For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up. Everyone receives $1500 annually to spend on a ‘bucket list’ adventure.

Upward mobility - Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

Office perks - We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

Global - Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Total rewards - The term “benefits” doesn’t really do our employee rewards program justice. We provide medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, quarterly bonuses, and tons of career mobility.

High bar - We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.