Neogen

Develops and markets food safety tests

Hardware Technician

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeIndaiatuba - State of São Paulo, BrazilNo salary listed

About the Job

Requirements

A technical qualification in Electronics, Mechatronics, or Electrotechnics is required.
Requires 1 to 2 years of experience servicing measurement equipment.
Requires ability to handle electronic components.
Requires intermediate English.
Requires knowledge of Microsoft Office.

Responsibilities

Ensure the proper functioning of NEOGEN equipment by performing preventive and corrective maintenance and calibrations according to company standards and procedures, and provide service reports.
Stay current on ONE NEOGEN technologies through training and learning about changes to the instruments.
Respond to service requests by performing preventive and corrective maintenance, functionality tests, and equipment calibration.
Follow the preventive maintenance schedule and manage loaner and backup equipment.
Provide remote customer support for hardware issues.
Prepare service reports and inventories of tools and materials, and track emails and request forms.
Visit customers to provide field services and support equipment installations.
Share information about spare-parts stock and track tool calibrations, issuing recalibration notices.
Prepare procedures, schedules, and records of completed activities.
Be available to perform other activities related to the work area.

Desired Qualifications

Knowledge of Forms management and automations with Power Automate is preferred.
Spanish is desirable.

It's fun to work in a company where people truly believe in what they are doing!

Responsável por garantir o correto funcionamento do equipamento NEOGEN através da realização de manutenções preventivas e corretivas e calibrações de acordo com as normas e procedimentos internos da empresa, entregando relatórios dos serviços prestados. Manter-se atualizado sobre as tecnologias ONE NEOGEN recebendo treinamento e conhecimento sobre as mudanças feitas nos instrumentos.

Responsabilidades:

Atender solicitações de serviço, realizando manutenções preventivas e corretivas, testes de funcionalidade e calibração de equipamentos.
Cumprir o cronograma de manutenção preventiva e gerenciar equipamentos de empréstimo e backup.
Realizar suporte remoto aos clientes em questões de hardware.
Elaborar relatórios de serviço, inventários de ferramentas e materiais, e acompanhar o rastreamento de e-mails e formulários de solicitação.
Visitar clientes para serviços de campo e acompanhar instalações de equipamentos.
Compartilhar informações sobre estoque de peças de reposição e acompanhar calibrações de ferramentas, emitindo avisos para recalibração.
Preparar procedimentos, cronogramas e registros das atividades realizadas.
Ter disponibilidade para atuar em outras atividades relacionadas à sua área de trabalho.

Qualificação, habilidades e requisitos necessários:

Formação mínima: Técnico em Eletrônica, Mecatrônica ou Eletrotécnica.
Experiência: 1 a 2 anos com serviços em equipamentos de medição.
Conhecimentos Técnicos: Manuseio de componentes eletrônicos; Gerenciamento de formulários (Forms) e automações com Power Automate (preferencial).
Pacote Microsoft Office.
Idiomas: Inglês intermediário (necessário) espanhol (desejável).

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.

About the Company

Neogen

Develops and markets food safety tests

Neogen develops and markets test kits and services to detect a range of safety issues in the food and animal supply chain. Its products help identify foodborne bacteria, natural toxins, and drug residues in animals, and the company divides its offerings into two segments: Food Safety and Animal Safety. Products are delivered as test kits and related services that enable customers to screen and verify safety at various stages from farm to fork. The firm differentiates itself through its scale and geographic reach, a consequence of the 2022 merger with 3M’s food safety business that nearly doubled its size and created a global leader in food safety by expanding product lines and geographic footprint. Neogen’s goal is to ensure the safety of the world’s food supply by providing comprehensive tools and services that detect contaminants and residues across the food and animal industries.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Lansing, MI
Founded: 1982

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