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PACE Supply

Supplies plumbing parts and industrial equipment

Inside Sales Specialist

Full-TimeDeadline 9/15/27
No salary listed
Mid
Associate's
McCarran, NV, USA
In Person
Sales & Account ManagementAccount Executive

About the job

Requirements
  • A high school diploma or equivalent credential is required.
  • Prior experience in sales or the customer service industry, with the ability to negotiate and an understanding of marketing skills, is required.
  • Knowledge of customer relationship management tools is required.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook, is required.
  • The ability to multitask and prioritize in a fast-paced environment is required.
  • The ability to work both as part of a team and autonomously is required.
  • Candidates must complete a pre-employment background check, physical examination, and drug test.
  • The role requires frequently standing, walking, reaching with the hands and arms, and talking or hearing.
  • The role requires prolonged periods of standing or sitting at a desk while working on a computer.
  • The role requires distance vision, peripheral vision, and depth perception.
  • The role involves frequent exposure to moving mechanical parts and outside weather conditions, with occasional exposure to high or precarious places and vibration.
Responsibilities
  • Collaborate with sales and branch leadership to understand customer requirements and provide suitable product recommendations and solutions.
  • Prepare and submit accurate quotations and submittals promptly while providing customer-focused service.
  • Coordinate with the warehouse team to support order fulfillment and timely deliveries.
  • Serve as a point of contact for sales inquiries and address customer concerns or questions.
  • Maintain accurate records of sales transactions, products sold, and related administrative information.
  • Manage customer accounts, foster client relationships, and identify opportunities to improve customer satisfaction and retention.
  • Collaborate with sales and branch leadership to increase plumbing product sales.
  • Provide customer quotes in collaboration with sales and branch leadership.
  • Process purchases and transfers as needed and communicate with the purchaser.
  • Contribute to the sales team and provide counter-sales support.
  • Integrate and train existing employees on plumbing-related products and standard operating procedures.
Desired Qualifications
  • Two years of plumbing sales experience is preferred.
  • An Associate degree from a two-year college or university, together with four or more years of related experience and/or training, or an equivalent combination of education and experience, is preferred.
  • The ability to meet and exceed sales goals and targets is preferred.
  • Strong negotiation skills are preferred.
  • Strong time-management, organizational, and attention-to-detail skills are preferred.
  • A willingness to learn and adapt to changing customer needs and industry dynamics is preferred.

About the company

PACE Supply sells plumbing and industrial supplies to plumbers and contractors, from everyday pipe and fittings to equipment for water systems. Its specialist divisions cover heating and cooling, fire protection and water treatment, while Premier Bath & Kitchen showrooms sell fixtures and finishes for building projects. A distribution center connects its branches, and its truck fleet brings materials to customers who need supplies at the jobsite. The business earns money from product sales, with online ordering tools that let customers check prices and availability, request quotes and track orders. Founded in 1994, PACE Supply is headquartered in Rohnert Park, California.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Rohnert Park, CA

Founded

1994

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Simplify Jobs

Simplify's Take

What believers are saying

  • Honolulu drivers receive two retirement programs: the role lists a 401(k) and an employee stock ownership plan.
  • Machinists work beyond resale: PACE builds, designs and repairs custom pumps in its own machine shop.
  • PACE supports large jobs onsite: hundreds of company trailers keep contractors' materials organized and secure.

What critics are saying

  • Bakersfield warehouse work starts early: the listed schedule begins at 4am and requires overtime availability.
  • Honolulu driving is physical: the role requires regular lifting up to 50 pounds and long driving hours.
  • Emergency service extends staffing beyond business hours: participating water-heater teams keep staff on standby around the clock.

What makes PACE Supply unique

  • Employees own the business: PACE describes itself as 100% employee-owned and operated.
  • PACE fabricates custom fire systems: its own shop coordinates designers, fabricators and customers.
  • PACE works inside contractor facilities: its managed-inventory service assigns employees to replenishment and stock control.

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