Principal – Client Relations

Hut 8 brings exceptional people together to solve the world’s most consequential problems at the intersection of energy and technology. Today, that means building infrastructure for AI at a pace and scale without precedent. Tomorrow, it could mean powering a new era of innovation through robotics, advanced manufacturing, or an industry that does not yet exist. Whatever the technology demands, our ambition holds: to build the defining physical infrastructure company of our generation.

We look for thinkers and builders with the rigor, humility, and ownership to solve problems at this scale. They start from zero and choose truth over tradition. They back the best idea, whatever its source. They bet on themselves and embrace the hard truths that force them to grow. Our commitment is to keep the path from idea to execution short, trust them with critical decisions and the work that follows, and surround them with colleagues whose curiosity extends beyond their expertise.

Role Overview

Own customer-facing project management from lease execution through Ready for Service (RFS), serving as the central link among the customer, Hut 8 Commercialization, Asset Management, Engineering and Construction, and the general contractor. The role covers the development, construction, commissioning, and delivery period; at RFS and project closeout, customer and site responsibility transitions to Asset Management.

Roles and Responsibilities

• Serve as the customer's primary point of contact for all design, engineering, construction, commissioning, and delivery matters through RFS.
• Act as the day-to-day integrator across the customer, internal Hut 8 teams, and the general contractor.
• Maintain ground-level knowledge of the project — design development, construction sequencing, RFIs, submittals, schedule dependencies, open issues, and change orders — by working directly with Hut 8 and contractor engineering and construction teams.
• Own customer-initiated change requests end to end: intake, clarification, technical scoping, internal coordination, cost and schedule impact assessment, pricing, customer approval, implementation tracking, and closeout.
• Evaluate and communicate the downstream effects of proposed changes on cost, schedule, design, procurement, commissioning, and contractual commitments.
• Ensure change orders and customer requests follow the processes established under applicable EPC, general contractor, engineering, and lease arrangements; escalate deviations to the appropriate internal owner.
• Translate customer requirements into clear direction for internal and contractor teams, and translate technical and schedule information into clear updates for the customer and Commercialization team.
• Provide the customer with regular, accurate updates on design, engineering, procurement, construction, commissioning, schedule, open decisions, and risks.
• Prepare for and lead recurring customer project meetings, maintaining action logs, decision records, and issue trackers with accountability for follow-ups.
• Maintain a single source of truth for customer requests, project commitments, lease-driven delivery obligations, amendments, change-order history, approvals, and communications.
• Identify and escalate issues that could affect RFS, customer expectations, commercial terms, project economics, or long-term operability of the asset.
• Coordinate project closeout and formal handoff to Asset Management at RFS, including final change-order documentation, delivery of project records, confirmation of open items, and transfer of customer, contractual, and operational history.
• Following handoff, transition to the next development or construction-stage customer project.