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Universal Health Services

Manages hospitals and behavioral health facilities

Intake Clinician

Mental & Behavioral HealthPosted on Nov 9
Full-timeBoston, MA, USANo salary listed

About the Job

Requirements

  • A master's degree in Social Work, Mental Health Counseling, Psychology, or a Human Services field from an accredited college or university is required.
  • One year of prior psychiatric experience is required.
  • Working knowledge of DSM-5 diagnostic criteria, mental status examinations, and the addiction and recovery field is required.

Responsibilities

  • Answer telephone calls using the appropriate greeting and attempt to obtain all pertinent clinical, demographic, and insurance information to determine the caller’s needs.
  • Perform telephonic risk screening to determine the caller’s level of suicidality or homicidality when the caller is in crisis.
  • Demonstrate knowledge of admission criteria for inpatient and outpatient levels of care and recommend appropriate services for each individual; provide referrals to appropriate resources when callers are not appropriate for services.
  • Schedule assessments with potential patients and referral sources and explain the assessment and admission process.
  • Greet patients and families promptly upon notification of their arrival and inform them of the evaluation and admission process.
  • Conduct walk-in and scheduled assessments, coordinate with the reviewing psychiatrist, and make appropriate clinical recommendations; conduct assessments for pre-accepted patient transfers from hospitals and other approved referral sources.
  • Identify potentially problematic disposition cases, including placement problems, medical needs, or developmental delays, and seek supervision before acceptance.
  • Enter information accurately and thoroughly into the electronic medical records system in accordance with departmental protocol.
  • Review and complete admission paperwork accurately and thoroughly, ensure patients sign all required areas, and explain information understandably with consideration for each patient’s age and ability.
  • Apply knowledge of voluntary admission and involuntary procedures for court commitment.
  • Coordinate and arrange emergency medical or psychiatric care when a patient is medically compromised or cannot be accommodated, and complete the Memorandum of Transfer form accordingly.
  • Refer patients to an alternative level of care or notify the referral source for follow-up when a patient is not appropriate for admission; complete referrals and a Crisis Safety Plan for patients referred out.
  • Provide assessments to assist physicians in identifying the appropriate level of care for potential patients.
  • Serve as the initial contact for referral sources and potential patients, coordinate the referral and intake process, facilitate admissions, and maintain communication with referral sources, families, patients, and unit staff.
  • Verify insurance benefits and obtain prior authorization as needed.

Desired Qualifications

  • An LCSW, LICSW, LMHC, or LMFT license is preferred.
  • Supervisory experience is preferred.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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