Southern Orthodontic Partners

Strategic and operational support for orthodontists

Insurance Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeNashville, TN, USA$65k - $70k /yr

About the Job

Requirements

A high school diploma or GED is required.
At least 1 year of experience in orthodontic insurance coordination is required; multi-site experience is preferred.
Strong knowledge of dental or orthodontic insurance, billing, and coding is required.
Strong Excel skills are required.
Experience working with various insurance companies and plans is required.
Excellent communication skills are required to explain complex insurance terms in simple language.
A keen eye for detail and strong organizational skills are required.
Proficiency with practice management software and insurance claim tools is required.
Ability to work independently and as part of a team is required.
Willingness to travel to partner practices when needed is required.

Responsibilities

Verify patient insurance eligibility and benefits across multiple locations.
Submit and follow up on insurance claims to ensure timely reimbursement.
Provide patients with clear financial information and address their insurance questions.
Review and adjust patient accounts to resolve discrepancies.
Coordinate payment plans with the financial team.
Work with practice managers and staff to resolve billing issues.
Use insurance AI tools to streamline claims processes.

Desired Qualifications

Multi-site orthodontic insurance coordination experience is preferred.

Description

Insurance Coordinator

Nashville, TN

Southern Orthodontic Partners is a fast paced, entrepreneurial organization offering a premier network of orthodontic care. We provide business management expertise to our partner practices, enabling orthodontic professionals to focus on delivering the best possible care to their patients. Our partner practices benefit from our centralized support system, operational best practices, recruiting network, and marketing expertise. Our mission is to positively impact the orthodontic profession through a partnership of clinical and service excellence with the country’s leading doctors.

We’re on the hunt for an experienced Orthodontic Insurance Coordinator to help us manage the financial side of our multiple locations. In this role, you'll have the opportunity to make a big impact on the success of our practice while working closely with a supportive team of professionals.

As an Orthodontic Insurance Coordinator, you'll be at the heart of our financial operations. Your key responsibilities will include:

Verifying patient insurance eligibility and benefits across multiple locations
Submitting and following up on insurance claims to ensure timely reimbursement
Providing patients with clear financial information and addressing their insurance questions
Reviewing and adjusting patient accounts to resolve discrepancies
Coordinating payment plans with the financial team
Working with practice managers and staff to resolve billing issues
Utilizing Insurance AI Tools to streamline claims processes

Requirements

Requirements

High School Diploma or GED
1+ year of experience in orthodontic insurance coordination (multi-site preferred)
Strong knowledge of dental or orthodontic insurance, billing, and coding
Strong excel skills
Experience working with various insurance companies and plans
Excellent communication skills – you can explain complex insurance terms in simple language
A keen eye for detail and strong organizational skills
Proficiency with practice management software and insurance claim tools
Ability to work independently and as part of a team
Willingness to travel to partner practices when needed

About the Company

Southern Orthodontic Partners

Strategic and operational support for orthodontists

Southern Orthodontic Partners provides strategic, operational, and administrative support to orthodontists, allowing clinicians to focus on high-quality clinical care while the company handles back-office functions. Partner doctors keep their own brand and local autonomy but gain growth investments, technology infrastructure, and access to skilled staff. The company differentiates itself by offering centralized resources and capital while preserving individual practice identity and autonomy, and it has earned a Great Place to Work certification. Its goal is to help orthodontic practices grow and improve efficiency without sacrificing practice independence or patient-focused care.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Nashville, TN
Founded: 2019

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