Director of Product

What You’ll Be Doing

We’re looking for our first Director of Product to define and lead product at ScaleOps. You’ll start hands-on, owning the roadmap and working side by side with Engineering, Design, and customers. As the company grows, you’ll build and lead the product organization. This is a foundational role: you’ll set the product vision, the way we make decisions, and the bar for product excellence across the company.

• Define and own the product vision, strategy, and multi-quarter roadmap for the platform, in close partnership with the CEO, the VP R&D, and the leadership team.
• Lead customer discovery: build direct relationships with key customers and design partners, and turn what you learn into product direction.
• Translate customer needs, technical constraints, and business goals into clear priorities and well-scoped features that solve hard problems for DevOps, SRE, and platform teams.
• Personally own a strategic domain, from discovery through spec to delivery, until the team grows and domains can be handed off.
• Build the product function from zero: planning cycles, prioritization frameworks, specs, launch processes, and ways of working with Engineering, Design, Sales, and Customer Success.
• Define and track product KPIs, from adoption and retention to customer impact, and use them to drive decisions.
• Hire, mentor, and grow product managers as the team scales, and define what great product management looks like at ScaleOps.
• Own competitive and market intelligence, and stay ahead of trends in Kubernetes, cloud infrastructure, and FinOps.
• Represent product externally with customers, partners, and the market, and internally with company leadership.

What You’ll Bring

• 6+ years of product management experience in B2B SaaS, with significant ownership of strategy and roadmap.
• Experience leading products or people (2+ years), or clear readiness to step into that.
• Experience with infrastructure platforms, developer tools, or DevOps products.
• Technical depth to earn the trust of engineering-heavy teams and dig into architecture trade-offs.
• Proven ability to set direction and influence at the executive level.
• Experience building processes and ways of working from scratch, ideally in an early or growth-stage company.
• A desire to build and lead a team over time, whether or not you’ve done it formally yet.
• Strong ownership mindset, bias to action, and comfort with ambiguity.
• Excellent written and spoken English.
• Passion for solving complex technical problems and delivering real customer value.