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Canon

Global imaging, optics, and office solutions

Production Print Solutions Associate Analyst

Implementation & Technical Account ManagementPosted on Nov 5
Full-timeOverland Park, KS, USA

About the Job

Requirements

  • A bachelor's degree in a relevant field or equivalent experience is required.
  • Zero to two years of related experience is required.
  • Relevant business experience relating to printing pre-sales or post-sales support in large-format, office, and production environments is required.
  • Fiery Professional & Expert Certification is required.
  • Certified Color Management Professional Master certification is required.
  • A valid driver's license and an acceptable driving record are required; certain minimum auto insurance coverages are required.
  • All applicants must be legally authorized to work in the United States and reside in the United States at the time of hire.
  • Extensive travel may be required, up to 70%, including overnight stays.

Responsibilities

  • Consult with sales teams and customers in the design and implementation of software solutions and professional services.
  • Assist in providing technical support in sales presentations, customer training, and delivery of professional services.
  • Participate in on-site customer visits for meetings, surveys, and inspections.
  • Meet with customer IT staff as a technical advisor.
  • Assist with responses to requests for proposals.
  • Assist in preparing sales proposals and developing workflows and assessments, including developing a proof of concept for delivery to the end customer for review and approval.
  • Assist in developing a statement of work outlining customer requirements and responsibilities.
  • Ensure configurations are complete and accurate.
  • Provide post-sales 24/7 after-hours support and implementation services.
  • Assist customers with application onboarding activities to increase print volumes.

About the Company

Canon

Global imaging, optics, and office solutions

Canon makes imaging and optical products for consumers and businesses, including cameras, lenses, printers, and document-management software, plus industrial lithography equipment, OLED manufacturing machinery, and medical imaging systems. Its products work by using precision optics, sensors, and imaging software to capture and process images, while industrial gear relies on optical precision for chip and display fabrication and medical devices provide MRI/CT/ultrasound diagnostics. Canon differentiates itself with an end-to-end portfolio across consumer imaging, office solutions, industrial equipment, and medical imaging, backed by deep optics and sensors expertise, global scale, and ongoing R&D and acquisitions. Its goal is to keep leading in imaging and optics while expanding into high-value industrial and medical markets, delivering reliable hardware and software that power digital workflows, manufacturing, and patient care under its Kyosei sustainability philosophy.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1937

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