Key Account Executive
LUXASIA
Key Account Executive
LUXASIA
Luxury beauty brand-building and omnichannel solutions
LUXASIA · Kuala Lumpur, Malaysia (Hybrid) · Full-time · Posted 2026-10-23
Workplace: hybrid
Department: Sales & Marketing
LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, like Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, SK-II, and growing luxury lifestyle brands, like Dyson, Shark Ninja, Victorinox and Stokke. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.
Why Join Us
At LUXASIA, we believe there is beauty within every talent – that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?
Position Purpose
The Key Account Executive is responsible for supporting the management and growth of assigned retail accounts by ensuring efficient execution of commercial activities, sales administration, inventory management, and customer relationship management. The role works closely with internal stakeholders and retail partners to drive sales performance, ensure product availability, and support the successful execution of business plans and promotional activities.
Key Responsibilities
Sales Performance & Account Support
Support the achievement of sales targets across assigned retail accounts and channels.
Monitor daily, weekly, and monthly sales performance and prepare sales reports for management review.
Track sales trends, identify gaps against targets, and highlight risks or opportunities to the Key Account Manager.
Assist in the preparation of sales forecasts, business reviews, and account performance reports.
Support the execution of sales initiatives, campaigns, and promotional activities.
Key Account Management
Build and maintain positive working relationships with retail buyers, store personnel, and business partners.
Serve as a day-to-day contact for operational matters relating to assigned accounts.
Coordinate with customers on orders, deliveries, product launches, promotions, and operational requirements.
Support account meetings and business reviews by preparing reports, sales analyses, and presentation materials.
Ensure timely communication and follow-up on customer requests and enquiries.
Inventory & Order Management
Monitor stock availability and inventory levels across assigned retail accounts.
Coordinate order processing, replenishment planning, and stock allocation with Supply Chain and Operations teams.
Track sell-through performance and identify potential stock shortages or overstock situations.
Support inventory planning activities during product launches, promotions, and peak sales periods.
Assist in managing ageing inventory and implementing corrective action plans where required.
Commercial Execution
Support the implementation of promotional activities, product launches, roadshows, and retail campaigns.
Coordinate with Marketing and Retail Operations teams to ensure timely execution of commercial initiatives.
Monitor promotional performance and provide feedback on campaign effectiveness.
Ensure all commercial activities are executed according to agreed timelines and brand standards.
Retail Execution & Visibility
Conduct regular store visits to monitor product availability, display standards, and promotional execution.
Ensure visual merchandising guidelines are implemented correctly across assigned retail locations.
Report competitor activities, market trends, pricing observations, and business opportunities.
Work closely with Retail Operations teams to address operational issues affecting sales performance.
Sales Administration & Reporting
Maintain accurate records of sales, forecasts, promotions, and account activities.
Prepare regular sales reports, inventory analyses, and business performance updates.
Support monthly sales reconciliation and account performance reviews.
Ensure accuracy of commercial data and timely submission of reports.
Sales Administration & Reporting
Collaborate closely with Marketing, Retail Operations, Supply Chain, Finance, Customer Service, and Training teams.
Provide operational support for product launches, promotional campaigns, and business initiatives.
Share customer feedback and market intelligence with relevant stakeholders.
Support continuous improvement initiatives to enhance business performance and operational efficiency.
Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?
If so, you are the one we are looking for. JOIN US and let’s grow together.
Championing Diversity, Equity and Inclusion
LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.
To explore other careers opportunities, visit our careers page . If you have a question for us, please drop us an email here.
We regret to inform you that only shortlisted candidates will be contacted. Thank you.
Recruitment Privacy Notice
By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.
Note To Staffing Agencies
Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.
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LUXASIA operates as an omnichannel beauty brand-builder in Asia Pacific. It helps luxury beauty brands enter markets and grow by delivering integrated services across luxury retail, online commerce, consumer marketing and analytics, and supply chain management. The company works with a broad portfolio of over 100 brands and has joint ventures with major players like LVMH, Revlon, Puig, Shiseido, and Orveon to extend its reach. Its platform combines on-the-ground retail presence with digital channels and data-driven marketing to manage every step of a brand’s growth in the region. LUXASIA differentiates itself through its scale (15 markets and 2700 employees), deep regional expertise, and a full-suite, end-to-end service offering under one roof. The company's goal is to help luxury brands successfully enter Asia Pacific and expand their market presence, while providing opportunities for its people to grow and contribute as part of a collaborative team.
Explore more opportunities at LUXASIA