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Valor Healthcare

Contracted VA outpatient clinics provider

Medical Assistant Phlebotomist PRN

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeKingston, NY, USA$25 /hrIn-person

About the Job

Requirements

  • Certification as a Medical Assistant.
  • A minimum of one year of relevant medical practice experience.
  • A current and valid Basic Life Support certification by the American Heart Association.

Responsibilities

  • Obtain two unique patient identifiers when registering, providing care, treating, or providing services to any patient.
  • Answer the telephone courteously and promptly, relay messages, and take action to assist customers at the initial point of contact.
  • Record the caller's name, call time and date, full message, and return-call phone number when taking messages.
  • Ensure each patient receives prompt and courteous attention at each clinic visit.
  • Provide prompt, courteous, and high-quality service to internal and external customers.
  • Ensure patient information, eligibility verification, insurance data, and means-test copayments are completed and updated at each visit, and assist patients with paperwork.
  • Explain policies, guidelines, and regulations concerning eligibility to patients, families, and significant others.
  • Schedule appointments in VISTA following VHA Directive 2010-027 or subsequent revisions and VHA Outpatient Scheduling Processes and Procedures.
  • Protect patient confidentiality by following policies and procedures for sensitive patient data, medical records, and electronic information under the Privacy Act of 1974 and other applicable laws, federal regulations, and VA statutes.
  • Assist during patient visits, determine the nature of requests, and initiate actions to complete patient processing.
  • Recognize and resolve delays or problems in Veterans' processing for medical care.
  • Perform phlebotomy; prepare and label blood and urine specimens; complete laboratory processing paperwork; and package specimens for transport.
  • Perform and process proficiency testing.
  • Perform quality control as recommended by the manufacturer and ancillary testing coordinator for point-of-care testing.
  • Document temperatures of laboratory refrigerators, freezers, and blood collection storage rooms daily when required by the parent VAMC, and take corrective action for out-of-range temperatures.
  • Maintain and prepare laboratory test information and data, ensure its proper completion for entry into the computer system, and complete medical records.
  • Instruct patients in preparation for laboratory, X-ray, and EKG procedures within the approved standard of care.
  • Measure vital signs and perform EKGs and other procedures when ordered by a provider or delegated by an RN, within the approved standard of care.
  • Prepare treatment rooms and patients for examinations as appropriate for the CBOC.
  • Document accurately, promptly, and completely in the medical record in accordance with applicable standards of care.
  • Perform receptionist duties as needed.
  • Perform clerical duties as assigned.
  • Prioritize patient care when workload fluctuates due to unexpected emergencies.
  • Interact with patients in a manner appropriate to their age and physical and emotional condition.

About the Company

Valor Healthcare

Contracted VA outpatient clinics provider

Valor Healthcare runs more than 30 VA Community Based Outpatient Clinics nationwide under contract with the U.S. Department of Veterans Affairs, serving over 110,000 veterans each year. It provides primary care, diagnostics, laboratory services, telehealth, and behavioral health, with clinics designed to meet veterans’ needs while prioritizing security, privacy, and dignity. Clinics use the VA’s Patient Aligned Care Team (PACT) model to deliver coordinated, personalized care and work closely with local VA medical centers. Its goal is to deliver accessible, veteran-centered healthcare across the country by leveraging its VA-focused clinics and strong VA partnerships.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Dallas, TX
Founded
2004

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