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Abbott

Makes heart devices, glucose sensors and lab tests

Transfusion Medicine Ambassador

Customer SuccessConfirmed live in the last 24 hours
Full-timeBuenos Aires, ArgentinaNo salary listed

About the Job

Requirements

  • A professional qualification in Biomedical Engineering, Electronic Engineering, or a related career.
  • Three to five years of experience in clinical diagnostics, transfusion medicine, or related sectors.
  • Experience in customer service and development, technical support, or field service.
  • Advanced proficiency with Microsoft Office tools.
  • Intermediate-to-advanced English proficiency.
  • Availability to travel.

Responsibilities

  • Ensure comprehensive, high-quality service for assigned accounts, maintaining, retaining, and profitably developing them.
  • Develop and execute account management plans focused on key performance indicators, including Value Expansion, Net Promoter Score, and value-creation programs for customers and Abbott.
  • Ensure the correct use of Abbott Laboratories products and equipment in the ATM Division by providing technical and applications support that contributes to customer satisfaction and strengthens the company’s value proposition.
  • Manage and strengthen relationships with key customers.
  • Implement strategies for customer retention, satisfaction, and account expansion.
  • Provide technical and applications support for ATM products and equipment.
  • Lead training and user-support activities.
  • Identify opportunities for improvement, growth, and value creation.
  • Monitor performance indicators such as Net Promoter Score, retention, and menu expansion.
  • Ensure compliance with quality standards and regulatory requirements.

About the Company

Abbott

Makes heart devices, glucose sensors and lab tests

Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Abbott Park, IL
Founded
1888

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