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Festival Foods

Wisconsin grocer delivering community-focused service

Deli Clerk 1

Checkout & Customer ServicePosted on Nov 5
Part-timeNew London, WI, USANo salary listedIn-person

About the Job

Requirements

  • Ability to deal tactfully and effectively with guests and personnel.
  • Good oral and written communication skills.
  • Ability to assess and resolve issues quickly in a dynamic and stressful work environment while supporting team members.
  • Understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
  • Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.
  • Ability to lift up to 50 pounds occasionally, use full upper-body motion, work at a fast pace, and work in an environment that may expose the employee to extreme temperatures.
  • Availability to work a flexible schedule that includes weekdays, weekends, and holidays.
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Responsibilities

  • Provide helpful service to guests by greeting them, answering questions, addressing concerns, and assisting with their needs.
  • Help guests locate items on or off the sales floor and answer the Deli Department telephone professionally.
  • Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
  • Address guest concerns and resolve issues promptly using the boomerang principle.
  • Inspect, rotate, maintain proper temperatures, and replenish deli products on display.
  • Maintain proper inventory levels in deli storage, including containers, lids, spoons, and tags.
  • Maintain food safety logs and adhere to all safety standards.
  • Meet daily quality and quantity expectations by 10 a.m. and 5 p.m.
  • Perform other duties as assigned.

About the Company

Festival Foods

Wisconsin grocer delivering community-focused service

Festival Foods is a Wisconsin-based grocer with 40+ full-service supermarkets. It provides groceries and everyday essentials with a focus on strong customer service and value, supported by extensive associate benefits and programs that aim to empower staff. The stores stock a wide range of products in a traditional grocery format, including fresh departments, household items, and personal care, and they emphasize community involvement in their operations. Unlike many competitors, Festival Foods differentiates itself through its commitment to giving back to Wisconsin communities and treating guests and associates as top priorities. The company’s goal is to serve Wisconsin communities with reliable, friendly service and good value while supporting its employees and local programs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
De Pere, WI
Founded
1946

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