Full-Time

Lead Business Analyst

Klaviyo

Klaviyo

1,001-5,000 employees

Growth marketing automation platform

Consumer Software

Senior

Cambridge, MA, USA

Required Skills
Sales
Salesforce
Marketing
Data Analysis
Requirements
  • 4-6+ years of experience in either Marketing Operations, Sales Operations, Care & Success Operations or related functions in a B2B Technology Sales Organization
  • B2B/SaaS company experience scaling an organization through significant growth
  • Proven experience managing GTM transformation projects and understanding of automation capabilities
  • Experience in Salesforce and related technologies such as marketing automation, sales enablement tools, and/or ERP systems
  • BA/BS Degree
Responsibilities
  • Act as a technical program manager on strategic initiatives
  • Create project plans, identify and document business processes and technical dependencies
  • Facilitate user acceptance testing and communicate with stakeholders throughout the project
  • Assist and in some instances manage the systems backlog for various teams across GTM
  • Align closely with GTM Enablement and GTM Systems teams on training and documentation needs for upcoming releases impacting internal end users
  • Develop prioritized plans and develop workflows to enable strategic programs
  • Serve as a bridge between GTM stakeholders and the technology teams
  • Steer the hyper-growth of the organization
  • Specify system requirements, streamline processes, and manage strategic and operational initiatives
  • Drive critical systems and programs
  • Align GTM Analytics, BI Engineering, Finance Ops, and other cross-functional teams on forthcoming systems projects and initiatives

Klaviyo's missions is to help companies retain customers and maximize their ROI. Klaviyo’s data–proven customer platform allows companies to send relevant, well–timed emails and SMS that increase lifetime values.

Company Stage

IPO

Total Funding

$1.5B

Headquarters

Boston, Massachusetts

Founded

2012

Growth & Insights
Headcount

6 month growth

21%

1 year growth

39%

2 year growth

62%
INACTIVE