Culinary Administrative Assistant

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands.  We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a   career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you!

What you will have an opportunity to do:

This position serves as the primary administrative support for the Executive Chef and the entire culinary team. The role involves performing all secretarial and administrative duties in a highly professional and courteous manner to enhance communication, streamline operations, and ensure efficient flow of incoming and outgoing information across the Culinary Department.

KEY RESPONSIBILITIES

The primary responsibilities for the Culinary Administrative Assistant include but are not limited to:

·         provide the Team with administrative support, including filing, answering telephones, taking messages, maintaining appointment calendar, making interviews arrangements, internal customer service, Place orders, assist in planning of roster and other office duties. Specifically, you will be responsible for performing the following tasks to the highest standards.

·         Maintains the standards of performance as detailed in the Departmental Operations Manual to ensure the efficient operation of the department in accordance with Hotel Policy.

·         Implement and update systematic filing system for all food & beverage records.

·         Maintain ambassador details on file, including contact details, vacation plan, PH balances. Request off and update payroll.

·         Maintain all details related to joining date of new team members

·         Participates in regular meetings and briefings as may be scheduled and takes notes to be documented and filed.

·         Review status of work and follow-up actions required with the executive Chef daily

·         To handle confidential and classified material and ensure to always keep the code of confidentiality and maintain professional office etiquette and discretion.

·         Establish and maintain professional and effective communication channels within the Culinary Department and the other departments.

·         Record office equipment, forms, stationery and other supplies required for use by Culinary Department

·         Understands and abides by all safety rules, emergency procedures and fire prevention regulations.

·         Maintains all documentation & Forms related to Kitchen and safety food audits

·         Participates in any scheduled training and development program that may improve personal or departmental standards.

·         To provide paperwork for any requisition within the hotel such as: Purchasing requisition, Work order for all outlets.

·         Handle all correspondence and filing in Food & Beverage office.

·         Maintain and manage the daily appointment on behalf of & for the Executive Chef

·         Arrange/take minutes in all culinary related meetings.

·         Maintain good relationship with the Culinary and Food & Beverage brigade

·         To communicate with team members through bulletin board and present the hotel activities and information for all teams.

What are we looking for?

·         Minimum 2–3 years of administrative support or clerical experience (e.g., office assistant, receptionist, or coordinator roles).

·         Preferred: Prior experience in hospitality, hotel, restaurant, food & beverage (F&B), or a fast-paced kitchen environment. This helps with understanding culinary terminology, kitchen demands, food safety/audit processes, and department-specific records (e.g., staff rosters, requisitions, safety documentation).

·         Experience with administrative tasks like filing, calendars, phones, emails, requisitions, and data entry is essential.

Key Skills and Competencies

·         Strong organizational and time management skills — Critical for handling multiple tasks (rostering, appointments, follow-ups, supplies).

·         Attention to detail and accuracy — Especially for documentation, payroll/vacation tracking, confidential info, and audit records.

·         Proficiency in Microsoft Office (Word, Excel, Outlook/PowerPoint) and basic computer/email/internet skills — Often explicitly required.

·         Excellent communication (verbal and written) and interpersonal skills — For phones, messages, inter-departmental coordination, meetings/minutes, and maintaining professional relationships.

·         Discretion and professionalism — Handling confidential/classified material and maintaining etiquette/code of confidentiality.

·         Ability to work in a fast-paced

·         Basic knowledge of hospitality/F&B operations — Understanding food safety rules, emergency procedures, or culinary basics (not cooking expertise, but familiarity helps).

·         Additional assets: Experience with hospitality software (e.g., Opera, payroll systems), multi-lingual abilities, or customer service background.

Compensation:

CI$12.00

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CI$13.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.