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Marriott International

Manages and franchises hotels around the world

Assistant Restaurant General Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USA$72k - $94k /yrIn-person

About the Job

Requirements

  • A high school diploma or GED and 3 years of experience in fine dining, food and beverage services, hospitality, management operations, or a related professional area; alternatively, a bachelor's degree from an accredited university in Hospitality, Hotel and Restaurant Management, or a related major and 1 year of experience in those areas.
  • Knowledge of food and beverage trends within the hospitality industry.
  • Ability to adhere to Hazard Analysis and Critical Control Points, Occupational Safety and Health Administration, and regional Alcoholic Beverage Commission guidelines.

Responsibilities

  • Lead daily outlet operations, including overall quality, service, and outlet staff performance within the designated Food and Beverage Outlet.
  • Assist in developing beverage programs within the parameters of the company's national agreements.
  • Monitor outlet service staff performance.
  • Assist in executing the strategic plan, including forecasting, budget management, profit and loss accountability, cost control, and inventories.
  • Enhance the guest service experience through creative initiatives.
  • Manage staff payroll, scheduling, and training in steps and sequence of service culture.
  • Maintain proper inventory of tools, equipment, and dry goods; establish beverage par levels and update wine and beverage menus.
  • Monitor outlet sales and trends; manage staffing levels, labor costs, tools, supplies, and controllable expenses.
  • Teach, train, mentor, and develop staff and healthy working relationships.
  • Execute outlet operations including marketing, food and wine promotions, customer service initiatives, and inventories.
  • Conduct inventory for par levels of food and beverage and update wine and beverage menus.
  • Establish inventory control methods and adhere to purchasing procedures.
  • Supervise staff by delegating responsibilities, scheduling, administering discipline, evaluating, hiring, training, and mentoring employees for future promotion.
  • Work with other Restaurant leaders to provide training and supervision of Non-Exempt staff.
  • Provide for the safety and security of employees and property.
  • Help direct supervisors achieve their development goals.
  • Conduct annual performance appraisals with direct reports according to Standard Operating Procedures.
  • Maintain policies and procedures.
  • Supervise proper maintenance, cleaning, and operation of the outlet and service equipment.
  • Assist with administrative functions such as reporting, forecasting, quality assurance, and departmental meetings.
  • Perform other reasonable duties as requested.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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