Senior Laytime Analyst
Marcura
Senior Laytime Analyst
Marcura
Maritime payments and compliance software platform
Marcura · Taguig, Philippines (Hybrid) · Full-time · Posted 2026-10-28
Workplace: hybrid
Department: Laytime-Desk
The Senior Laytime Analyst is a pivotal role within the Marcura Claims and can develop along two complementary paths depending on individual strengths and organisational needs. In both paths, the Senior Analyst carries greater responsibility than the Laytime Analyst grade and is expected to operate with a high degree of independence, professional judgement, and accountability.
The first path is a continued specialist track, where the Senior Analyst manages a caseload of standard to moderately complex cases — similar in nature to the Laytime Analyst grade — but takes on expanded responsibility within the team. This includes acting as a quality control reference point for junior colleagues, taking greater ownership of process adherence, and being entrusted with a degree of autonomous authority in managing day-to-day operational matters.
The second path introduces a limited client-facing dimension. Senior Analysts on this track may engage directly with customers on routine day-to-day matters — responding to straightforward queries, providing status updates, or handling standard operational communications. This is not full client relationship ownership; formal negotiations, disputes, and escalations remain the responsibility of more senior grades. Customer contact at this level is operational in nature and takes place within clearly defined boundaries.
In both paths, the Senior Laytime Analyst is an important contributor to team quality, serves as a development resource for junior staff, and is expected to demonstrate the maturity and consistency that will support further progression into a management track.
Responsibilities:
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Marcura digitizes and streamlines payments, compliance and data workflows for the maritime industry through a suite of software products. Its key tools include DA-Desk, a disbursement accounts system with an integrated payments engine and built-in compliance, MarTrust, a marine-specific payments platform for crew, masters and suppliers, and PortLog for port logistics data. The platforms centralize financial transactions, regulatory checks and operational data to create standardized, transparent processes across ships, crews and ports. The goal is to raise standards in shipping by driving digitisation, transparency and efficiency, delivering value to hundreds of customers and supporting the global maritime ecosystem.
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