Provider Behavioral Health Consultant

Job Posting Title:

Provider Behavioral Health Consultant

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Hiring Department:

Department of Psychiatry

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Aug 31, 2027

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Location:

UT MAIN CAMPUS

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Job Details:

GENERAL NOTES

Dell Medical School is seeking a Provider Behavioral Health Consultant.

JOB SUMMARY

This role supports mental health programs and initiatives developed through the Texas Child Mental Health Care Consortium, with a focus on improving the quality and accessibility of mental health care for children and adolescents across Texas. 

The Child Psychiatry Access Network (CPAN) and the Perinatal Psychiatry Access Network (PeriPAN) are an interdisciplinary clinical services program intended to offer primary care clinic providers and OBGYNs prompt access to on-call psychiatrists to provide expertise in assessment, treatment, and referrals for pediatric and/or perinatal patients identified as having a mental health challenge. The Provider Behavioral Health Consultant (LPC, LCSW) works under the supervision of the program’s Medical Director in collaboration with the CPAN/PeriPAN Clinical Services Manager to help providers manage mental health concerns and facilitate referrals. This role provides consultation services to providers, including pediatricians, family medicine physicians, OB/GYN physicians, nurse practitioners, physician assistants, and/or midwives, who need assistance with patient behavioral health concerns, psychiatric consultation, behavioral management plans, or resources with the goal of increasing access to mental health services for mothers, children and adolescents.

This is a state-funded position with an end date of 8/31/2027 that is renewable for another year.

ESSENTIAL JOB FUNCTIONS:

Clinical Support

• Manages and evaluates primary care provider requests in the areas of assessment, diagnosis, behavioral management, and referral assistance according to program protocol.
• Communicates requests to program psychiatrists within prescribed timeline and provides psychoeducation, referral information, and resources upon request.
• Collaborates with primary care clinicians, psychiatrists, and program coordinators to assist with coordination of consults and referrals for children, adolescents, and mothers with mental health needs.

Consultation & Coordination

• Collaborates with primary care clinicians, psychiatrists, and program coordinators to assist with coordination of consults and referrals for children, adolescents, and mothers with mental health needs.

Program Administration & Quality Assurance

• Follows standard criteria to track project progress and status to ensure alignment with program objectives.
• Participates in supervision, feedback, and quality assurance checks.
• Maintains records and performs data entry as required by protocol.

Outreach & Provider Engagement

• Conducts outreach to educate providers and community agencies about CPAN and PeriPAN.
• Enrolls providers in CPAN and PeriPAN programs to provide services to better assist their patients in need of mental health care.

Resource Development & Community Integration

• Efficiently and accurately prepares updated resource guides and handouts related to Texas Child Mental Health programs.
• Contributes to and uses the state platform for community health referrals.

 
Other duties as identified by department

MARGINAL OR PERIODIC FUNCTIONS:

• Participates in program meetings and workgroups to provide input on behavioral health initiatives. 
• Assists with special projects or pilot programs related to mental health service delivery or quality improvement. 
• Supports data collection and reporting for program evaluation as needed. 
• Represents the program at community events or conferences to promote awareness and strengthen partnerships.
• Adheres to internal controls and reporting structure.
• Performs related duties as required.

KNOWLEDGE/SKILLS/ABILITIES

Customer Focus 

• Dedicated to meeting the expectations and requirements of providers and stakeholders.
• Builds strong relationships with primary care providers and community agencies.
• Responds promptly and professionally to provider requests for consultation and resources.
• Anticipates provider needs and proactively offers solutions and support.

Problem Solving 

• Uses rigorous logic and methods to solve complex behavioral health challenges.
• Evaluates provider requests and determines appropriate interventions.
• Identifies barriers to care and develops creative solutions for referral coordination.
• Applies clinical judgment to cases involving children, adolescents, and mothers.

Interpersonal Savvy

• Relates well to different individuals and builds effective relationships.
• Collaborates effectively with psychiatrists, clinicians, and program coordinators.
• Communicates psychoeducation and resources clearly and empathetically.
• Maintains professionalism when addressing provider concerns or feedback.

Planning and Organizing

• Accurately scopes out tasks and sets clear objectives and timelines.
• Tracks project progress and ensures alignment with program objectives.
• Maintains accurate records and data entry according to protocol.
• Prepares updated resource guides and ensures timely distribution.

Presentation Skills 

• Effectively presents information to providers and community agencies.
• Commands attention and manages group dynamics during outreach sessions.
• Explains program benefits and enrollment steps clearly.
• Adapts communication style to varied audiences, including clinicians and administrators.

Technical Learning 

• Quickly learns new technical skills and behavioral health protocols.
• Uses the state platform for community health referrals effectively.
• Stays current on best practices in pediatric and perinatal behavioral health.
• Applies program protocols accurately when managing provider requests.

EDUCATION & EXPERIENCE

MINIMUM QUALIFICATIONS:

Requires a Master's Degree in Psychology, Social Work, Counseling, Psychology or a related discipline with at least 3 year(s) of experience in professional work.

Relevant education and experience may be substituted as appropriate.

According to Executive Order No. GA-48 of the State of Texas: for all positions that research, work on, or have access to critical infrastructure as defined in Section 117.001(2), Business and Commerce Code, it is required that both candidates for employment and employees have the ability to maintain the security or integrity of the infrastructure.

PREFERRED QUALIFICATIONS:

• Experience working in health systems caring for patients with behavioral or mental health challenges.
• Experience working with PCPs, OB/GYN physicians, and/or family practitioners. 
• Experience working across programs, departments, and/or institutions to achieve goals. 
• Bilingual fluency (Spanish/English)

LICENSES, REGISTRATIONS OR CERTIFICATIONS

REQUIRED:

• Must be licensed in Texas as one of the following: 
  • Licensed Professional Counselor (LPC)
  • Licensed Clinical Social Worker (LCSW)

PREFERRED:

• None

SALARY RANGE:

$60,000+ depending on qualifications
 

WORKING ENVIRONMENT/EQUIPMENT

• Standard office equipment.
• Repetitive use of a keyboard.

REQUIRED MATERIALS

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.