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IHG

Global hotel company

Executive Lounge Food and Beverage Assistant

Full-TimeUpdated on 10/23/2026Deadline 11/6/26
No salary listed
Junior
United Arab Emirates
In Person
Food Service & HospitalityHotel Guest Services

About the job

Requirements
  • At least 1–2 years of experience in a similar role in a four- or five-star hotel or comparable industry.
  • Background in food and beverage service.
  • Ability to work with and engage teams from different cultures.
  • Strong verbal and written communication skills.
  • Technical proficiency in related software is preferred.
Responsibilities
  • Welcome executive guests on arrival, assist them during their stay, and efficiently handle their enquiries and complaints.
  • Process check-ins and check-outs accurately.
  • Ensure guest supplies and amenities are offered and replenished to required standards.
  • Stay current with hotel services, VIP requests, and special events.
  • Demonstrate knowledge of nearby locations, attractions, and landmarks.
  • Maintain a professional manner with an emphasis on hospitality and guest service.
  • Comply with hotel security, fire regulations, and health and safety legislation.
  • Execute tasks as instructed by the Executive Lounge Supervisor or Manager.
  • Serve the role and team in an environmentally conscious manner.
Desired Qualifications
  • Knowledge of Mandarin, Arabic, Russian, or French.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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