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Urban Outfitters

Retailer of trendy fashion, home decor

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeTysons, VA, USAIn-person

About the Job

Requirements

  • At least 1 year of store leadership experience.
  • Passion for FP Movement and/or a connection to the local fitness community.
  • Ability to work flexible hours, including nights, weekends, and holidays, to meet the needs of the store.

Responsibilities

  • Act as a brand ambassador and reflect company values; partner with the leadership team to create an engaging visual experience for FP Movement customers.
  • Create selling initiatives that enhance the customer experience, and encourage the team to build lasting relationships through personalized service, product recommendations, and shared interests in wellness and fitness.
  • Support the Store Manager in developing consistent event programming that reflects local customer interests, and support event execution with fitness and wellness partners.
  • Deliver a seamless omnichannel shopping and event experience through understanding and use of MPOS, POS, and the FP App.
  • Guide the team in prioritizing customer service and styling recommendations to drive metrics and achieve store goals; provide employees with timely, specific feedback to promote accountability.
  • Serve as manager on duty by driving engagement in each zone through communication, adaptability, and a collaborative selling environment; make decisions and multitask effectively.
  • Support the Store Manager in recruiting, hiring, and retaining talent, and facilitate thoughtful onboarding for new hires.
  • Maintain daily operating standards by assessing sales forecasts and supporting scheduling and payroll to ensure an effective daily zone chart.
  • Use company tools to analyze opportunities involving product placement, outfitting, and stock levels; network with the local community and identify fitness partnerships and events to drive brand community and store sales.
  • Collaborate with partners to process shipments, restock and place products, maintain visual and display standards, and ensure omnichannel orders are processed accurately and promptly.
  • Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures to support store profitability.
  • Foster open dialogue and follow-through, ensuring the store team is heard and supported.
  • Stay current with and respond to interoffice communications; share company information, event programming, product knowledge, current trends, visual priorities, and brand messaging through daily team meetings.
  • Provide the Store Manager with customer-experience insights related to product, presentation, and events.
  • Protect time for direct reports, set goals, and deliver feedback to support their personal growth.

About the Company

Urban Outfitters

Retailer of trendy fashion, home decor

Urban Outfitters sells fashion, home decor, and lifestyle items for young adults through online and physical stores. It curates products from in-house brands, designer collaborations, and exclusive lines like Urban Renewal that feature vintage and upcycled pieces. It differentiates itself with exclusive collaborations, unique vintage/upcycled offerings, and active community engagement. Its goal is to attract and retain a style-conscious audience while driving revenue through direct sales and brand partnerships.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Philadelphia, PA
Founded
1970

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