Patient Pricing Specialist

Job Summary:

We are seeking a detail-oriented Patient Pricing Estimator to join our team. This role is responsible for completing patient pricing estimates in accordance with the No Surprise Act and responding to self-pay or insured estimate requests from patients. The Estimator will work closely with various departments across the organization to ensure accurate and timely estimates are provided.

Job Description:

Key Responsibilities:

• Create patient pricing estimates.
• Review estimates upon request from patients and/or departments.
• Explain insurance benefits and eligibility to patients.
• Contact appropriate internal/external resources to complete estimates or address estimate concerns.
• Refer/escalate issues to the manager as necessary.
• Provide feedback and education regarding pricing estimates.
• Audit completed estimates to ensure accuracy and provide relevant feedback.
• Review accounts with credit balances, determine the reasons for the credit balance, and resolve the issue.

Desired Qualifications:

• Strong understanding of the No Surprise Act.
• Excellent communication skills for interacting with patients and internal departments.
• Proficiency in explaining insurance benefits and eligibility.
• Ability to audit and ensure the accuracy of pricing estimates.
• Experience in resolving credit balances on patient accounts.
• Detail-oriented with strong analytical skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficient in relevant software and systems used in patient pricing and estimates.

Compensation Information:

$23.00 - $40.25

The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours:

40

Job Exempt:

No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .