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General Dynamics Information Technology

Builds and runs technology for government agencies

Technical Service Delivery Project Manager - TS/SCI with Polygraph

IT Project ManagementConfirmed live in the last 24 hours
Full-timeChantilly, VA, USA$153k - $207k

About the Job

Requirements

  • A bachelor's degree in Information Technology, Computer Science, Engineering, Management Information Systems, Business, or a related field, or approved equivalent experience.
  • At least 10 years of progressively responsible IT project management, technical program delivery, or service-delivery experience, including at least 5 years personally leading multiple concurrent complex enterprise IT projects or workstreams.
  • Strong written, verbal, facilitation, executive-briefing, and Government-customer communication skills.
  • Demonstrated delivery experience in Intelligence Community environments involving multiple technical domains, stakeholder groups, and shared resources.
  • Ability to build and manage work breakdown structures, integrated schedules, critical paths, dependencies, resource and capacity plans, milestones, baselines, forecasts, and recovery plans.
  • Ability to prioritize and sequence competing work under constrained capacity, including documented decisions to pause, defer, reduce scope, re-sequence, or stop work when warranted.
  • Experience managing projects through requirements, engineering analysis, design, integration, build and test, production readiness, deployment, validation, transition, and operational acceptance.
  • Working technical literacy across enterprise infrastructure, cloud, cybersecurity and Risk Management Framework, networks, applications and software, data, monitoring, automation, IT service management, and service operations.
  • Strong command of risk, issue, action, dependency, decision, change, configuration, quality, and stakeholder-management practices, including early escalation and documented decision authority.
  • Experience with Microsoft Project or an equivalent approved scheduling tool and with Jira, Azure DevOps, ServiceNow, Confluence or SharePoint, Excel, Power BI, or comparable delivery and reporting platforms.
  • Demonstrated leadership of matrixed teams, vendors, and senior technical contributors; ability to influence without direct authority, negotiate priorities, manage conflict, and hold owners accountable.
  • Must be a U.S. citizen.
  • Must currently possess or be able to obtain Top Secret SCI clearance with polygraph.

Responsibilities

  • Own the integrated delivery plan, execution cadence, dependency and critical-path visibility, resource-conflict resolution, governance-stage readiness, and transparent customer reporting for assigned projects.
  • Lead multiple concurrent cloud and Microsoft 365, identity, end-user computing and virtual desktop infrastructure, artificial intelligence, data, application, observability, automation, cybersecurity, network, ServiceNow, and service-improvement projects from approved intake through deployment and operational acceptance.
  • Translate approved requirements, architectures, and delivery objectives into integrated work breakdown structures, schedules, milestones, dependencies, owners, resource assumptions, decision points, and measurable completion criteria.
  • Build and maintain an integrated master schedule or equivalent authoritative plan showing critical and near-critical paths, cross-project dependencies, resource loading, external constraints, governance gates, and forecast dates.
  • Prioritize and sequence work using mission value, Government commitments, urgency, technical dependencies, risk reduction, resource capacity, security and Authority to Operate lead time, maintenance windows, procurement, and operational impact.
  • Control work in progress and identify harmful multitasking, context switching, over-allocation, and false parallelism; recommend explicit scope, schedule, resource, or priority trade-offs when demand exceeds capacity.
  • Resolve shared subject-matter-expert and shared-environment conflicts across architecture, engineering, Security, Service Operations, test, and vendors; document decisions, impacts, owners, and escalation deadlines.
  • Maintain disciplined controls across all project elements, with clear aging, impacts, triggers, ownership, deadlines, mitigation, and escalation.
  • Facilitate integrated planning sessions, technical delivery reviews, risk reviews, schedule challenge sessions, production-readiness reviews, cutover coordination, recovery sessions, and after-action reviews.
  • Apply predictive, Agile, and hybrid delivery methods appropriately while preserving an honest integrated forecast, architecture and security gates, configuration control, acceptance criteria, and operational readiness.
  • Coordinate with Government stakeholders, product and requirements owners, architects, engineers, Security, Service Operations, Program Operations, finance, contracts, vendors, and subcontractors while maintaining decision authority.
  • Plan for procurement, licensing, environment access, data and model transfer, Authority to Operate and Risk Management Framework activities, vendor dependencies, lab and test capacity, maintenance windows, change approvals, training, communications, and sustainment.
  • Manage scope, schedule, cost, quality, risk, and benefits; detect variance early; develop recovery options; re-baseline through authorized change control; preserve the history and rationale of commitments.
  • Ensure deployments have validated requirements and acceptance criteria, tested implementation, security and operational approvals, monitoring, rollback, documentation, knowledge transfer, support ownership, and post-deployment verification.
  • Coach workstream leads and team members.

Desired Qualifications

  • Active Project Management Professional certification; Program Management Professional, PMI Agile Certified Practitioner, relevant Scrum or Scaled Agile Framework certifications, ITIL Foundation Version 5 or current ITIL 4, and Lean Six Sigma may also be considered.
  • Prior Department of War or Intelligence Community delivery experience across multiple enclaves, classification boundaries, or mission partners.
  • Experience delivering Azure or Microsoft 365 or cloud migrations, DevSecOps or software, ServiceNow or IT service management, observability or AIOps, cybersecurity or Risk Management Framework, network modernization, automation, or end-user computing initiatives.
  • Experience integrating Government, prime contractor, subcontractor, original equipment manufacturer, and managed-service-provider deliverables into one accountable plan.
  • Experience with portfolio capacity planning, earned-value or integrated program controls, financial forecasting, benefits realization, and service-level performance.
  • Experience transitioning projects into contractor-operated managed-service, NOCaaS, or other service-level-agreement-accountable operating models.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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