Medical, Clinical & VeterinaryNursing & Frontline Patient Care
About the job
Requirements
Oversee recruitment and make hiring recommendations for personal care staff and program support staff, ensuring they can implement the philosophy and model of Patient Centered Care.
Direct clinical operations to ensure services meet professional standards and the organization's goals.
Maintain a tracking list of nursing patients, update pertinent information daily, and remain familiar with patient care.
Maintain awareness of Medicaid guidelines and revisions and implement procedures within the legal framework.
Ensure staff attend required education sessions described in orientation materials and contracts with personal care customers.
Assess staff knowledge and skill gaps and develop strategies to address them.
Provide staff orientation, professional development opportunities, and study time to remediate knowledge and skill gaps.
Assign client caseloads and monitor personal care staff's ability to build and manage caseloads.
Provide developmental feedback and work with staff on plans to address performance and resolve issues.
Supervise and evaluate personal care staff and administrative data support staff, including annual leave, annual reviews, and disciplinary action.
Participate in community coalition and advisory board meetings in accordance with agency policy.
Develop and maintain community referral sources, and implement internal and external systems for timely receipt and disposition of referrals.
Develop and implement strategies for using local print and electronic media to showcase the program.
Work within agency policies, budget, and contract specifications, ensuring staff infrastructure such as space, computers, furniture, and phones is in place.
Develop and maintain appropriate materials for the community and clients; oversee storage-space allocation and design; ensure forms and materials are ordered, organized, and available to personal care staff.
Manage organizational structures and systems so personal care staff can stay focused on clients.
Help implement quality-improvement strategies and develop methods for assessing staff-development needs, using available data to structure continuing education and staff guidance.
Evaluate implementing-agency outcomes and interventions.
Use motivational interviewing, coaching, and reflective-practice principles in staff supervision, including modeling therapeutic relationships, change theory, self-efficacy, client-centered, strengths-based, and solution-focused approaches.
Develop and implement regular reflective-practice supervision and conduct field visits at the required frequency.
Provide regular case conferences and team meetings as recommended.
Align rewards and incentives with program goals.
Help personal care staff analyze complex problems and case situations.
Responsibilities
Work within the local community and lead-agency structure to ensure the personal care services program is implemented in accordance with established guidelines and contract requirements.
Use principles of supervision, reflective practice, and staff development to provide primary support and appropriate oversight, building and modeling a professional, strengths-based program.
Maintain relationships based on trust, support, and growth with team colleagues and community members.
Registered Nurse - ACT Team
Milestone LLC · Portsmouth, United States · — · Posted 2026-07-10
Workplace: on_site
Description
The Registered Nurse will have the responsibilities of working within the local community and lead agency structure to assure that the personal care services program is implemented in accordance with establishedguidelines and contract requirements. Additional responsibilities of the Registered Nurse include using principles of supervision, reflective practice, and staff development, to provide primary support and appropriate oversight to build and model a professional strengths-based program.
Requirements
• The Registered Nurse will oversee the recruitment and the hiring recommendations of personal care staff, and any program support staff ensuring that they can implement the philosophy and model of Patient Centered Care.
• The REGISTERED NURSE will direct activities of clinical operations to ensure that services are provided at quality levels consistent with professional standards and the goals of Milestone, LLC.
• The REGISTERED NURSE will maintain a tracking list of all nursing patients:
• The REGISTERED NURSE will update pertinent information daily and be familiar with patient care.
• The REGISTERED NURSE will maintain awareness of Medicaid guidelines and revisions and implement procedures necessary to work within the framework of the law,
• The REGISTERED NURSE will ensure that all staff attends all required education sessions as outlined in the orientation materials and contract with personal care customers.
• The REGISTERED NURSE will assess and develop strategies to address knowledge and skill gaps of Personal care and support staff.
• The REGISTERED NURSE will provide adequate orientation, professional development opportunities and study time to remediate gaps in necessary knowledge and skills.
• The REGISTERED NURSE will assign client caseloads and monitor personal care staff ability to build and manage caseload.
• The REGISTERED NURSE will provide useful developmental feedback and confront and develops a plan with staff to address performance and resolve issues.
• The REGISTERED NURSE will build confidence and skill of personal care staff.
• The REGISTERED NURSE will provide supervision and evaluation of personal care staff and administrative data support staff (including annual leave, annual review, disciplinary action, etc.).
Community awareness, support and referrals, and referral systems
• The REGISTERED NURSE will be based on the agency policy, actively participate in community coalition/advisory board meetings.
• The REGISTERED NURSE will help develop and maintain community referral sources for the program
• The REGISTERED NURSE will develop and implement external and internal systems to assure timely receipt and disposition of referrals
• The REGISTERED NURSE will assist and develop and implement strategies for using local print and electronic media to showcase the program.
• The REGISTERED NURSE will work within agency and within budget and contract specifications, ensures that staff have infrastructure of space, computers, furniture, phones, etc., in place as quickly as possible.
• The REGISTERED NURSE will develop and maintain appropriate materials for the community and client.
• The REGISTERED NURSE will oversee the allocation and design of space for materials to be stored.
• The REGISTERED NURSE will ensure that all forms and other materials are ordered in a timely manner, organized and available for use by the Personal care staff
• The REGISTERED NURSE will assist and manage organizational structure and systems adequately so that Personal care staff may stay focused on clients.
Quality Improvement and Evaluation
• The REGISTERED NURSE will help ensure implementation of quality improvement strategies.
• The REGISTERED NURSE will help develop methods for ongoing assessment of staff development needs, compare available data to structure appropriate continuing education and guidance of staff.
• The REGISTERED NURSE will evaluate implementing agency outcomes and interventions.
• The REGISTERED NURSE will maintain relationships based on trust, support and growth with team colleagues and community members.
• The REGISTERED NURSE will ensure that supervision of personal care staff utilizes principles and concepts of motivational interviewing, coaching and reflective practice (modeling therapeutic relationships, change theory, self-efficacy, client centered, strength based, and solution focused approaches).
• The REGISTERED NURSE will develop and implement regular reflective practice supervision within the program and conduct field visits, both with frequency.
• The REGISTERED NURSE will provide regular case conferences and team meetings as recommended.
• The REGISTERED NURSE will ensure rewards and incentives are aligned with the goals of program.
• The REGISTERED NURSE will effectively assist personal care staff in analyzing complex problems and case situations.