Area Trade Developers

1. ATD Agents Recruitment & Onboarding

• Identify, recruit, and onboard new phone-selling ATD Agents (Retailers) within assigned territory.
• Conduct field-based training on product knowledge, pricing, QOS Commission plan, and sales processes.

2. Inventory Management

• Stock Management: Forecast demand to prevent stockouts at retail shops.
• Coordinate with the assigned Sun King shop (AHQ) for inventory replenishment 
• Ensure safe, timely delivery of physical smartphone stock to newly and existing ATD Agents. 
• Facilitate the stock handling process (Sun King way)

3. Agent Productivity & Sales Targets

• Drive daily, weekly, and monthly phone sales (units & revenue) per ATD agent.
• Work with ATD agents to increase sales volume for each phone model 
• Coach and work with low-performing agents with tailored action plans to be able to sell.

4. Portfolio Quality & Repayment Support

• Ensure agents follow the correct customer registration and PayGo activation steps.
• Monitor early repayment trends; intervene with agents showing high default risk.
• Manage phone replacement/warranty logistics at the ATD agent level to reduce customer complaints and improve collections.

5. Agent Engagement & Branding

• Distribute and maintain branding materials (posters, umbrellas, signage, uniforms, etc.) at every agent point.
• Conduct weekly one-on-one meetings with agents to review performance, resolve issues, and provide updates to the team.
• Ensure agents maintain minimum stock levels per product and follow inventory reconciliation processes.

6. Local Trade Activations

• Plan and execute daily localised activities (roadshows, market demos, door-to-door)in coordination with the marketing team.
• Identify high-footfall locations for temporary activation in peri-urban/rural areas.
• Recommend agents for rewards/campaigns based on sales and repayment performance.

7. Reporting & Administration

• Update trackers and tickets daily with agent visit logs, sales, and stock replenishment. 
• Prepare a weekly territory performance report (sales by model, active agents, and onboarding).
• Flag stock shortages, fraud risks, or operational blockers to PayGo Sales Manager.

• Education/Experience: Diploma or degree in a business-related field, or 3+ years’ experience in field sales (FMCG, microfinance, mobile money, or telecom). 
• Agent Management: Proven experience recruiting and managing independent agents or micro-distributors. 
• Market Knowledge: Strong understanding of local markets (urban, peri-urban, and rural) and ability to navigate community dynamics. 
• Digital & Reporting Skills: Proficiency in using smartphones (Android), CRM tools, MS Excel, and basic PowerPoint for reporting. 
• Field Execution: Willingness to work in the field 5–6 days a week with strong problem-solving skills on operational issues.